Frozen Game Counters

Crafty1959 · Apr 25, 2017

The game counters for Pyramid (24) and Tri peaks (35) and the combined total (59) have frozen and no matter how many games I play they do not increase. Those for the other games are working.

:)

Frank DAgostino · Apr 25, 2017

Achievement counters frozen

4 achievement counters froze for me:

1. Cradle Robber, Find all hardware pickups in the Cradle: Stuck at 58%, even though I'm certainly over 90%

2. Exclusion Zoner, Find all hardware pickups in the Shifting Sands: Stuck at 58%, even though I'm certainly over 90%

3. Spelunker, Complete every dungeon once: Stuck at 50%, even though I've completed every dungeon and got all 4 chests in all of them. I have 82 prismatic cores.

4. Bargain Basin, Find all hardware pickups in the Lonely Basin after Pylon 512 is repaired: Stuck at 50%, even though I'm certainly over 90%

I waited to purchase this game until after the October 5th patch was released, as getting 100% completion is important to me. I'd like an approximate date for when these will be patched.

Paul Bab · Apr 25, 2017

Achievement counters frozen

Hi,

Let's gather the following details to properly isolate your concern:

1. Are you getting any error messages?

2. Is this issue happening with other games as well?

3. Are you accessing the game on a Windows 10 PC or Xbox One console?

4. Do you have the physical copy or digital version of ReCore?

For more information about the game that includes troubleshooting help, feel free to visit this

link.

Looking forward to your response.

Miss Bijoux · Apr 26, 2017

Hey there Crafty!

Thanks for letting us know. This issue is one that we're aware of and is currently being looked into. We don't have any further information to share beyond that. Keep your eyes peeled for an update for the Solitaire collection in the meantime. If and when
we have an update to share, I'll be sure to post back here and let you know.

Thanks for your patience!

--------------------------------------

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines and
if you're a member of the Xbox Insider Program, check out the Xbox Insider Program Forums for help with Insider Program
troubleshooting.

Miss Bijoux

Hey there Crafty!

Thanks for letting us know. This issue is one that we're aware of and is currently being looked into. We don't have any further information to share beyond that. Keep your eyes peeled for an update for the Solitaire collection in the meantime. If and when
we have an update to share, I'll be sure to post back here and let you know.

Thanks for your patience!

--------------------------------------

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines and
if you're a member of the Xbox Insider Program, check out the Xbox Insider Program Forums for help with Insider Program
troubleshooting.

Paul Bab

Hi,

Let's gather the following details to properly isolate your concern:

1. Are you getting any error messages?

2. Is this issue happening with other games as well?

3. Are you accessing the game on a Windows 10 PC or Xbox One console?

4. Do you have the physical copy or digital version of ReCore?

For more information about the game that includes troubleshooting help, feel free to visit this

link.

Looking forward to your response.

DPirateRoberts6

Nope that didn't work for me.

CagiestTurtle20

Try hard reset by holding power button for 20 seconds. That worked for me with most problems. Watch out for glitch where you can't jump through windows and then juggernauts become invincible. Also don't use extra vehicles as storage mine drove and flew away
before my very eyes. They landed somewhere and blew up when I went near them and only had random loot spawned in them.

Fyer

Do a hard restart of the Xbox One. Unplug it and let it sit for a few minutes. Should work on next start up.

Frozen Game Counters