Frozen Black Screen

Discus and support Frozen Black Screen in XBoX on Consoles to solve the problem; When i was playing GTA 5 my screen went all black and froze, it would not let me go home or anything. Is there something wrong with my xbox or is there... Discussion in 'XBoX on Consoles' started by tox1n, May 6, 2015.

  1. tox1n
    tox1n Guest

    Frozen Black Screen


    When i was playing GTA 5 my screen went all black and froze, it would not let me go home or anything. Is there something wrong with my xbox or is there a easy fix for this?

    :)
     
    tox1n, May 6, 2015
    #1
  2. Kenny H.
    Kenny H. Guest
    Frozen Black screen

    Hey there! To minimize confusion because troubleshooting may be different for preview updates than regular versions, you'll want to post this, and everything else preview related in the preview forums (forums.xbox.com/.../default.aspx).
    This will also ensure that the proper team sees your post and can help you out. Also, make sure you look at the list of known issues to see if there is a workaround.

    For most issues, a hard reset will help. Hold the Xbox logo on the front of your console for 10 seconds until it fully shuts down. Wait a few seconds, turn it back on, and try again.
     
    Kenny H., May 6, 2015
    #2
  3. Outraged625
    Outraged625 Guest
    Frozen Black screen

    So im a preview member and currently have the new dashboard update. However, I turned on my xbox to end up being stuck on a black screen. There is no way I am able to access the dashboard at all and am unable to do anything. I have done all the troubleshoot
    problems but it is still not working. Dont know if ot has anything to do woth the dashboard update.
     
    Outraged625, May 6, 2015
    #3
  4. Kenny H.
    Kenny H. Guest

    Frozen Black Screen

    More than likely this can be solved by holding the Xbox logo on the front of your console until it fully powers down (about 10 seconds). While it is off I would unplug and plug back in your HDMI cable at the console and TV. Turn it back on and try again.
    Let me know if this works!
     
    Kenny H., May 6, 2015
    #4
  5. MelSalazar Win User

    Xbox Screen And Menu

    Same issues im frozen on a black screen
  6. Kenny H. Win User

    Frozen Black Screen

    More than likely this can be solved by holding the Xbox logo on the front of your console until it fully powers down (about 10 seconds). While it is off I would unplug and plug back in your HDMI cable at the console and TV. Turn it back on and try again.
    Let me know if this works!
  7. Kenny H. Win User

    Frozen Black screen

    Hey there! To minimize confusion because troubleshooting may be different for preview updates than regular versions, you'll want to post this, and everything else preview related in the preview forums (forums.xbox.com/.../default.aspx).
    This will also ensure that the proper team sees your post and can help you out. Also, make sure you look at the list of known issues to see if there is a workaround.

    For most issues, a hard reset will help. Hold the Xbox logo on the front of your console for 10 seconds until it fully shuts down. Wait a few seconds, turn it back on, and try again.
  8. My Pet Sq Win User

    Black Screen Loading DJ Hero 2 After Update

    I should add that now any attempt to play the game results in a frozen black screen.
  9. Photonimus Win User

    Brotherhood issue.

    Not frozen.

    .

    You are buried for an insanely long time and the screen is black.

    Go get a bite to eat or read a book while waiting it out.
Thema:

Frozen Black Screen

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