Friends reported me as a joke, got a two week ban, please fix

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You will need to log on to http://enforcement.xbox.com for more details, and submit a case review (if eligible).

I feel your pain. I got ban from someone harrassing me, i called him a hillbilly and blocked him. Two days later, communication ban. Two days after that, xbox live ban for 3 weeks for harassment, when I couldnt even communicate. Appealed it, “decision upheld".
Lol its a joke. Anyone can report you nonstop(which I presume was happening from the harrassing guy) and they will ban you just for fun.

My reputation bar is practically full and I have literally received this ban and one other which was for 1 day so why do I get a 1 day ban as a warning then a week and everyone else I know can get frequent communication bans every month and they are always for 24 hours? They should look into where the reports come from as it was a direct message to a friend that reported it as a joke thinking I could submit a case review but the only joke is thinking Microsoft will fix the enforcement website in the next month never mind week 😂

I feel your pain. I got ban from someone harrassing me, i called him a hillbilly and blocked him. Two days later, communication ban. Two days after that, xbox live ban for 3 weeks for harassment, when I couldnt even communicate. Appealed it, “decision upheld".
Lol its a joke. Anyone can report you nonstop(which I presume was happening from the harrassing guy) and they will ban you just for fun.

Exact same thing happened to me. Terrible way to treat customers.

It can't be for something I did months ago cause I already got banned twice before and one of them was about two weeks ago so how could it not be from the message my friend reported?