Friends account hacked and money was spent

Discus and support Friends account hacked and money was spent in XBoX Sales and Promo to solve the problem; This is a report for my friend, his xbox name is MZ ORB 123 He was talking to someone, and that person apparently 'ip grabbed him' And they kept... Discussion in 'XBoX Sales and Promo' started by OllieWhitfield, Jun 16, 2020.

  1. Friends account hacked and money was spent


    This is a report for my friend, his xbox name is MZ ORB 123

    He was talking to someone, and that person apparently 'ip grabbed him' And they kept signing him out over and over again, until they stopped, he continued playing and then they spent £50

    Please help what do I do

    :)
     
    OllieWhitfield, Jun 16, 2020
    #1
  2. FIRE et CO Win User

    Friends account hacked and money was spent

    hello, I advise you to contact xbox support, at the following address https://support.xbox.com
  3. Shinto Puffy Win User

    Friends account hacked and money was spent

    Hmmm try to reset your recovery Information Otherwise your Friend get banned from Xbox Live Services
  4. choppyseize Win User

    Friends account hacked and money was spent

    Hello

    You will have to get your friend to contact support.

    You can request a free call-back by signing on at
    https://support.xbox.com/contact-us and selecting Billing. When prompted to speak to a virtual agent, decline it. After answering a few more
    questions, you should get the option to request a callback.

    I would also update all security info and maybe set up two step verification.
  5. tylerpateman Win User

    Account Hacked and Money Spent

    After 2 hours talking with Microsoft Xbox support getting passed between advisors and giving them all information including how the currency spent was in a different currency , I finally got refunded , thanks all .
  6. Hoskayra Win User

    Account Hacked and Money Spent

Thema:

Friends account hacked and money was spent

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