friend notifications on xbox series

Hello there @jimmyrodriguez3, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support. I want you not to worry about the situation because I am here to help you out! I believe your console might need either a network reset or just a system refresh. I would like you to go through the following steps to clear the Mac address and then perform a quick power cycle on your console:

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console.

Another thing you should check is your NAT type. I would like you to check your NAT type if open because that could sometimes interfere. to check for the NAT type you can follow the steps below:

Settings > Network Settings > NAT type => It should be open.

If the NAT type is not open, you will need to open some ports with your internet provider. These ports must be open for Xbox Live to work: Port 88 (UDP) Port 3074 (UDP and TCP) Port 53 (UDP and TCP) Port 80 (TCP) Port 500 (UDP) Port 3544 (UDP) Port 4500 (UDP).

In case the issue still persists after the previous steps have been performed here is the official link to all the network troubleshooting steps that can help sort this out for you.

The link: Troubleshoot your Xbox One network connection | Xbox Support

In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming!

Same problem here! Both Series X and S. Friends come online and no notifications.

A couple weeks ago, I stopped getting notifications through the Xbox app (iOS) and my Series X when my favorited friends come online. I’ve verified that the settings for those notifications to be sent are on in both places and I’ve even tried removing and reinstalling the mobile app to no avail.

It seems friend notifications only work if your friends connect to xbox live on xbox one. They do not work if your friends sign in on xbox 360. This is disappointing. I dont receive notifications for xbox 360 friends and yes i have my preferences set to
all friends.

Hi, Lazydaydreamer! Thank you for reaching out.
I'm AJ, an Independent Advisor for the Xbox Community.

Considering you are receiving notifications for both when your friends come online and when they start streaming, it's likely they are set as favorites in your friends list.

For your reference, this is the description for favorite friends on Xbox:

"Favorite friends are listed first in your friends lists. You will see when they are online or live streaming."

Unfortunately, there is no way to prevent only the 2nd notification from popping up, as the reason why you get it is the same for the 1st notification.

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There are two ways to stop receiving these notifications:

1) Edit friendship:

- Go to your friend's profile, select "Change Friendship" and select "Friend" from the list of available options. This will prevent you from receiving both the 1st and 2nd

2) Change your notification settings:

- Go to Settings > Preferences > Notifications > Xbox Notifications > Friends, and uncheck the box for "Friend notifications on"
* Please note that this will disable notifications for all friends, not just your favorites.

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Alternatively, some things that could work for you are:

- Disabling notifications banners only at Settings > Preferences > Notifications
- Changing the default notification position at Settings > Preferences > Notifications
- Or mute the notification alert sound by going to Settings > General > Volume and audio output > Additional options.

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Please let me know if you have any further questions, I'd be happy to help.
Best regards.