Frequent disconnects from Xbox live

Discus and support Frequent disconnects from Xbox live in XBoX on Consoles to solve the problem; This is making online gaming terribly frustrating. Any help greatly appreciated. - Comcast(xfinity) 25/10 Mbps - Wired connection -Technicolor modem... Discussion in 'XBoX on Consoles' started by SUZAKIRYU, Mar 1, 2015.

  1. SUZAKIRYU
    SUZAKIRYU Guest

    Frequent disconnects from Xbox live


    This is making online gaming terribly frustrating. Any help greatly appreciated.

    - Comcast(xfinity) 25/10 Mbps

    - Wired connection

    -Technicolor modem

    -Firewall settings "Low"

    -UPnP enabled

    -Zero Config enabled

    -Static IP enabled

    -DMZ enabled

    -Port Forward 3074(TCP/UDP)

    :)
     
    SUZAKIRYU, Mar 1, 2015
    #1
  2. RuNNNy
    RuNNNy Guest
    Hacking

    Are you experiencing frequent disconnects from xbox live ?
     
    RuNNNy, Mar 1, 2015
    #2
  3. Mister Fitzer
    Mister Fitzer Guest
    Frequent disconnect from xbox live

    Unfortunately I don't think there's anything in the update that will resolve this issue. To resolve this issue, you may want to consider getting a new router. This list is pretty solid, though I know that some users have pointed out one or two models as
    being exceptional for supporting two consoles out of the box. Perhaps someone else would like to shed some light
    here?
     
    Mister Fitzer, Mar 1, 2015
    #3
  4. brandongg
    brandongg Guest

    Frequent disconnects from Xbox live

    You're problem is the Technicolor Modem. I had the same trouble 2 months back with it. I got fed up and just went to the comcast center and requested an arris modem. The Gateway of the technicolor modem goes out of whack and needs a factory reset almost
    every time. Save yourself the headache and just replace it.
     
    brandongg, Mar 1, 2015
    #4
  5. Alertbbq
    Alertbbq Guest
    Just fixed this issue last night after doing all the same things. I did all the above, and it continued even after hours with tech support

    EASY FIX. Mine was severely over heating. especially if it is stored at the vertical position. there is a main vent on the bottom. Take the machine out and let it sit, fan it off and let it cool. Then try to log in again.

    The machine needs to breath and after time overheating cant destroy heat links and mother board.

    Try to store in such a way that all ventilation ports are getting proper air flow.

    I had this issue for a week and kept getting worse. not anymore! Mine is working

    Hope this helps
     
    Alertbbq, Mar 2, 2015
    #5
  6. SUZAKIRYU
    SUZAKIRYU Guest
    Okay Thanks Guys! Oddly enough mine is laying on its side and is pretty well ventilated. I wanted to avoid getting a new modem because I don't own a router and the 2-in-1 is a nice feature. However if this does continue I will request an Arris modem.
     
    SUZAKIRYU, Mar 2, 2015
    #6
  7. brandongg
    brandongg Guest
    Arris has a new 2 in 1 feature now. Model TG862G is the one I requested and has worked flawlessly. I had your exact same problem. When I spoke to comcast 2 months ago I had to call their special wireless gateway line. He even said to get rid of the technicolor
    and get the arris haha.
     
    brandongg, Oct 31, 2018
    #7
  8. RuNNNy Win User

    Hacking

    Are you experiencing frequent disconnects from xbox live ?
  9. xbox360italy Win User

    Connection to LIVE keeps dropping!

  10. xbox360italy Win User

    xbox live problems/Canit sign on

  11. Little Italy63 Win User

    Frequent Disconnects From Live

    What Country/State/Province do you live in? Washington

    Modem brand & model number: Do not know

    Router brand & model number: WRTU546-TM

    If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter? Using an internet cable that hooks up to my laptop, that then connects to my router. (Has worked well for a while)

    Things you have tried: Port Fowarding (many ports), Clearing cache many many many times, re-downloading account, updating drivers on router and laptop, replacing router, replacing internet cable.

    Is UPnP Enabled? Unknown

    Do you have a NAT error? If so, what is your NAT? No NAT errorr

    Any Error Codes you encounter: None

    Who is your ISP(Internet Service Provider)? Xfinity (54mbps)

    After you run "Test Xbox LIVE connection" press “Y” for "More Info”. In the pop-up that appears, what are the following values, if shown? (If a value below does not appear for you, just leave it blank.)

    W:

    X:

    Y:

    Z:

    ID:

    L:

    Q:

    T:

    D:

    S:

    C:
  12. taidara Win User

    Frequent Disconnects From Live

    Greetings Little Italy63!

    Before we jump in and start troubleshooting, I would like you to answer a few questions that will help us with your issue. Please read:
    START HERE! And post back in full detail (the bits that are in bold).

    Thanks!
Thema:

Frequent disconnects from Xbox live

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