Frequent disconnects from XBOX Live

While my two sons play on their xbox live accounts on their single xbox 360, they suffer frequent disconnections from the xbox live system while the household network seems stable. It most often, but not exclusively, occurs when they are both logged in
and playing variations on call of duty Atlas or halo 4 with friends or other on-line opponents. I have eliminated corrupted files, cleared the cache and reloaded profiles multiple times.

Our network speed is ping: 12ms, DL 29.81 MB/s, UL 6.12 MB/s

Our network topology is

Comcast ISP to x-finity technicolor TC 8305C router, lan cable to Belkin N300 Wireless N F9k1002v1, lan cable to xbox 360. The entire connection to the XBOX is wired although both devices in the household also provide wireless signals.

Error message is 8015190E

W: 0000 - 000B

X: 0000 - F001

Y: 20A8 - 4840

Z: 0000 - 0000

ID: FFFF - FFFF

L: 0015 - 10F0

Q: 8007 - 0435

T: Wired

A: 192.168.2.3/255.255.255.0

G: 192.168.2.1

D: 192.168.2.1/0.0.0.0

Thank you

:)

 

Hacking

Are you experiencing frequent disconnects from xbox live ?

 

Frequent disconnect from xbox live

Unfortunately I don't think there's anything in the update that will resolve this issue. To resolve this issue, you may want to consider getting a new router. This list is pretty solid, though I know that some users have pointed out one or two models as
being exceptional for supporting two consoles out of the box. Perhaps someone else would like to shed some light
here?

 

The Technicolor TC8305C is the one causing this, it's because of a firmware update by Xfinity that caused many issues for people including me! So I recommend either requesting a Cisco DPC3939 (XB3) Gateway or a Arris TC862G from Comcast. I've heard that
the Arris gateways also have similar issues but it can be fixed with a firmware update!

I got the XB3 Wireless gateway and it has been excellent ever since!

Microsoft can't do anything about this since it's at Comcast's end and nobody is sure when this will be fixed.

 

Greetings a pbj sandw1ch!

[quote user="a pbj sandw1ch"]Comcast ISP to x-finity technicolor TC 8305C router, lan cable to Belkin N300 Wireless N F9k1002v1[/quote]Your network set up is what is causing your console to frequntly disconnect itself from Live. If your Technicolor TC8305C
is not operating in bridge mode, as a standard modem, any device on your network that need to communicate to the Internet-at-large will be NAT'd twice. This is not recommended.

The Technicolor TC8305C can be configured to be operating in bridge mode. It's a simple task, where you just have to reach out to your ISP and have them know about your situation, and that you already use an additonal router on your network.

When the TC8305C have been properly configured, make a visit to the Belkin website, and make sure your F9k1002v1 is up-to-date with the latest version of firmware.

Post back and let us know how that goes.