Frequent disconnections today 5-18-2015

diablostar68 · May 18, 2015

I keep getting disconnected from xbox live. It only disconnects for a second, but it happens so often that I can't do anything on live before it disconnects me again. I'm usually playing destiny, but that one game shouldn't be what disconnects me from
xbox. My internet works just fine on all other devices in my house with no interruptions, so please stop saying its my router.

:)

BR4DOKYBrazil · May 18, 2015

Controller not working properly...help

Yes, I can! But with frequent disconnections!

LimyOregon469 · May 18, 2015

can i get refund for my gold purchase?

so frequent disconnection problem...

I didn`t pay for this constant problem...

TheJackah · May 19, 2015

Hey diablostar68,

Thanks for using the Support Forums!

In order to troubleshoot this, could you please provide the following information:

What is the make/model of your router and/or modem?

Are you connecting Wired or Wirelessly?

Who is your ISP (Internet Service Provider)?

Where is your Xbox One console positioned in relation to your router?

After replying back with those details we can look into the cause a bit better.

Look forward to your reply!

TheJackah

Hey diablostar68,

Thanks for using the Support Forums!

In order to troubleshoot this, could you please provide the following information:

What is the make/model of your router and/or modem?
Are you connecting Wired or Wirelessly?
Who is your ISP (Internet Service Provider)?
Where is your Xbox One console positioned in relation to your router?

After replying back with those details we can look into the cause a bit better.

Look forward to your reply!

robaker

I'm having the same issue today trying to register my new Xbox One at
myservice.xbox.com/.../registerdevice.aspx. I've filled in the 12 digit serial number and the other 5 fields and pressed the register button but get "An error occurred. Please try again". This happened yesterday (2015-05-18) and again today. I'm using IE11
on Windows 8.1.

JammyHades85636

I did. I'm in Poland. I paid in Hungary Ft. there are two transactions. 5000 is in my account, but 15000 not.

2015/8/18 Xbox Live Gold Visa ****** 5 000,00 Ft

2015/8/17 Xbox Live Gold Visa ****** 15 000,00 Ft

FGuida

As a sidenote I often get this page if I navigate on Xbox forums on my PC.

[IMG]

GhostHunterXB

well there saying around 18 months but maybe end of 2015 .

Frequent disconnections today 5-18-2015