Freinds not being able to add

Discus and support Freinds not being able to add in XBoX on Consoles to solve the problem; Ive been trying to add someone close in my family ive tryed to add them and it keeps saying sorry cannot save changes right now. And ive tryed to add... Discussion in 'XBoX on Consoles' started by TeagenKahrs, Apr 30, 2021.

  1. TeagenKahrs
    TeagenKahrs Guest

    Freinds not being able to add


    Ive been trying to add someone close in my family ive tryed to add them and it keeps saying sorry cannot save changes right now. And ive tryed to add him for the last 12 days I need some help. Any suggestions?

    :)
     
    TeagenKahrs, Apr 30, 2021
    #1
  2. XBF Zineb F Win User

    Freinds not being able to add

    Hello there @TeagenKahrs, I hope everything is going well!

    Thank you for reaching Microsoft Xbox Forum support. I want you not to worry about the situation because I am here to help you out! I believe your console might need either a network reset or just a system refresh. I would like you to go through the following steps to clear the Mac address and then perform a quick power cycle on your console:

    Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

    After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console.

    Another thing you should check is your NAT type. I would like you to check your NAT type if open because that could sometimes interfere. to check for the NAT type you can follow the steps below:

    Settings > Network Settings > NAT type => It should be open.

    If the NAT type is not open, you will need to open some ports with your internet provider. These ports must be open for Xbox Live to work: Port 88 (UDP) Port 3074 (UDP and TCP) Port 53 (UDP and TCP) Port 80 (TCP) Port 500 (UDP) Port 3544 (UDP) Port 4500 (UDP).

    In case the issue still persists after the previous steps have been performed here is the official link to all the network troubleshooting steps that can help sort this out for you.

    The link: Troubleshoot your Xbox One network connection | Xbox Support

    In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

    Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

    Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

    I wish you a lovely day, and I hope this helps you out! All the best!

    Kind Regards

    Stay safe, and happy gaming!
  3. EXShadow Ninja Win User

    Forza 4/Turn 10/Microsoft

    i think they should make mods not be able to add freinds or talk in forums without problems , and yes they do have the power to ban people from there forums , hence the name 'MODERATOR'
  4. theman72HG Win User

    Add Me as a freind!

    Not like that you won't I assure you , sounding desperate won't help your situation ....
  5. lamafia9 Win User

    [Mod removed] is hacking my account

    i cannot view his profil on the console because he is not in my freinds and i do not want to add that personne to my freinds

    i also took a picture of his fraud
  6. XSTREAMSHOOTER Win User

    Xbox 360 need people just to have fun and do random stuff with

    I will suggest going on xbox live and finding minecrafters, go on 3rd party minecraft fourms (Minecraftfourms.net), or go on your freinds freinds list. I would add you but im full at the moment.
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Freinds not being able to add

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