Freezing when resuming from standby mode

Discus and support Freezing when resuming from standby mode in XBoX on Consoles to solve the problem; For the last week or so, my xbox will not play apps or games after resuming from standby mode. Sometimes, it will display the splash screen when... Discussion in 'XBoX on Consoles' started by trink202, Dec 15, 2014.

  1. trink202
    trink202 Guest

    Freezing when resuming from standby mode


    For the last week or so, my xbox will not play apps or games after resuming from standby mode. Sometimes, it will display the splash screen when starting the app or game, but it will never load. Sometimes, trying to choose a game or app is just unresponsive.
    Any ideas what may be causing this?

    :)
     
    trink202, Dec 15, 2014
    #1
  2. TheWusman2010
    TheWusman2010 Guest
    Xbox is unresponsive sometimes when using instant-on.

    Same problems as OP has stated. Very frustrating - makes instant on feature completely useless. Mine started a week ago for no apparent reason. Will use energy saving mode from now on as a work around but that is hardly a solution. Nothing quite like resuming
    from standby and nothing works - just tile press animations ! Come on MS fix this already.
     
    TheWusman2010, Dec 15, 2014
    #2
  3. Mister Getafix
    Mister Getafix Guest
    Controller connection issues when resuming standby

    Heya!

    If you are still running into issues with controller sync and controlling the console's power most likely the console needs a repair.

    In order to get that process started you can
    register the console online    , or reach out to the
    chat or phone team.

    To be sure have you followed all of the steps on the controller
    sync troubleshooting guide?

    Controllers not syncing would cause the problem and can be related to all kinds of household electronics being located near the console.

    Do feel free to post back and let us know if those steps helped or if you run into issues with setting up a repair!
     
    Mister Getafix, Dec 15, 2014
    #3
  4. Mister Beep
    Mister Beep Guest

    Freezing when resuming from standby mode

    Hey there trink202!

    Sorry to hear about the freezing issue. If you haven't already, let's start by doing a full power cycle to clear the system cache. Follow the steps below to do that:

    • Press and hold the power button on the Xbox One console for 10 seconds, or until the unit is fully powered off.
    • Unplug the power supply from the back of the Xbox One console and let it sit for 5 minutes.
    • Plug the power back in and power on.
    Follow those steps and post back to let us know if it helps! Freezing when resuming from standby mode :)
     
    Mister Beep, Dec 16, 2014
    #4
  5. Father RaBBiT
    Father RaBBiT Guest
    I've tried that. It still does it from time to time
     
    Father RaBBiT, Sep 9, 2016
    #5
  6. Miss Bijoux
    Miss Bijoux Guest
    Hi Father RaBBiT -

    This thread is nearly 2 years old, currently. In order to allow the community to best assist, could you please create a new thread of your own and detail your issue as specifically as possible?

    Thanks! Freezing when resuming from standby mode :)
     
    Miss Bijoux, Oct 31, 2018
    #6
  7. Miss Bijoux Win User

    Freezing when resuming from standby mode

    Hi Father RaBBiT -

    This thread is nearly 2 years old, currently. In order to allow the community to best assist, could you please create a new thread of your own and detail your issue as specifically as possible?

    Thanks! :)
  8. Father RaBBiT Win User

    Freezing when resuming from standby mode

    I've tried that. It still does it from time to time
  9. Mister Beep Win User

    Freezing when resuming from standby mode

    Hey there trink202!

    Sorry to hear about the freezing issue. If you haven't already, let's start by doing a full power cycle to clear the system cache. Follow the steps below to do that:

    • Press and hold the power button on the Xbox One console for 10 seconds, or until the unit is fully powered off.
    • Unplug the power supply from the back of the Xbox One console and let it sit for 5 minutes.
    • Plug the power back in and power on.
    Follow those steps and post back to let us know if it helps! :)
  10. SwordofWhedon Win User

    4k video not passing through Vizio soundbar

  11. SmartLace1968 Win User

    Quick Resume broken by latest Xbox update

    Hi there! This is Virginia O.

    I understand that you are experiencing issues with quick resume.

    I apologize for the inconvenienced this has caused you. I will do my best to help you.

    To set your expectation properly, other gamers have noticed that after the April 30, 2026 update, Quick Resume especially for games like Red Dead Redemption 2 has become far less reliable it is because quick Resume relies on your console staying in a sort of “semi-active” memory state, and changes in the update have affected how the hardware handles power modes.

    Switching the power mode from the default “low power” setting to “standby” is the best workaround because the standby mode helps keep more of the console’s state active, which could be why Quick Resume starts working again for you.

    Thank you for your cooperation.
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Freezing when resuming from standby mode

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