Freezing during startup when loading Home Screen, then goes to a black screen.

Discus and support Freezing during startup when loading Home Screen, then goes to a black screen. in XBoX on Consoles to solve the problem; When I turn on my Xbox it does it's green xbox loading screen for a few seconds and then it goes to load my Home screen and freezes at the same point... Discussion in 'XBoX on Consoles' started by GeniusAaron, Jan 30, 2015.

  1. GeniusAaron
    GeniusAaron Guest

    Freezing during startup when loading Home Screen, then goes to a black screen.


    When I turn on my Xbox it does it's green xbox loading screen for a few seconds and then it goes to load my Home screen and freezes at the same point every time just before all the tiles have fully loaded in. No error code. It sits like this for a minute
    and then goes to a black screen with the white Xbox circle logo in the upper right hand corner of the screen and then just sits like that.

    I bought the Xbox only yesterday and didn't have any problems until I noticed that the Halo MCC had been stuck at 3% for way to long. I went to cancel it, and after I did that the console got really slow and buggy and wouldn't load any games. I restarted
    it and this is when my getting stuck starting up problem started.

    I have done the hard reset of holding down the power button for ten seconds. Still have the issue. I turned it off and unplugged it and all cables including hdmi for about 20 minutes, and when I turned it back on it gets stuck in nearly the exact spot loading
    the home screen.

    Any ideas? Thank you.

    :)
     
    GeniusAaron, Jan 30, 2015
    #1
  2. Far cry 5 issues

    when I try to open far cry 5, it acts like its loading then screen goes black. Then back to xbox home screen
     
    CerealTitan8344, Jan 30, 2015
    #2
  3. Blank screen!!!!

    HELP ME !!!!! My xbox one won't load. The green screen comes on and then instead of the home screen loading the screen goes black. Any suggestions please guys
     
    LoGiC x HuNtErZ, Jan 30, 2015
    #3
  4. GeniusAaron
    GeniusAaron Guest

    Freezing during startup when loading Home Screen, then goes to a black screen.

    I have solved the problem, I believe. It was the custom background I had chosen failing to load, not the home screen.

    When I replaced the image with a different one from a USB stick the problem went away.

    Solution: change custom background image. I had to use the smart glass app to bring up the settings On the Xbox one.
     
    GeniusAaron, Jan 31, 2015
    #4
  5. GeniusAaron Win User

    Freezing during startup when loading Home Screen, then goes to a black screen.

    I have solved the problem, I believe. It was the custom background I had chosen failing to load, not the home screen.

    When I replaced the image with a different one from a USB stick the problem went away.

    Solution: change custom background image. I had to use the smart glass app to bring up the settings On the Xbox one.
  6. Fortified Brad Win User

    BF4 Lock Up

    Yeah same here. XBO goes to the home screen, its strange. It also freezes when loading?
  7. PetryBosch Win User

    Preview member- black screen of death

    Hi,

    When does this black screen occur? During gaming or at startup.
  8. gangstereleite Win User

    Unable to join

    WHEN I TRY TO PLAY ONLINE MY SCREEN WILL LOAD THE PICTURE WITH THE EAGLE ON IT BUT THEN IT FREEZES ON A BLACK SCREEN AND MY XBOX FREEZES.
  9. lzyazn Win User

    Latest update seems to have renedered my console useless. Any suggestions.

    This exact problem happened to me. I just updated and boom just black screen instead of home screen. I click report a problem and it goes to open the app then black screen. I put in a disk and loads up the game screen and then black screen.
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Freezing during startup when loading Home Screen, then goes to a black screen.

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