Freezing and Restarting and I have no clue why.

Discus and support Freezing and Restarting and I have no clue why. in XBoX on Consoles to solve the problem; For the last several months my Xbox one has been having some issues with playing/loading games (disc and digital). After a few minutes of game time the... Discussion in 'XBoX on Consoles' started by VeX Requiem, Mar 31, 2015.

  1. VeX Requiem
    VeX Requiem Guest

    Freezing and Restarting and I have no clue why.


    For the last several months my Xbox one has been having some issues with playing/loading games (disc and digital). After a few minutes of game time the game tends to lag or become unable to load certain parts of the game until the whole system freezes forcing
    a hard reboot. For battlefield it won't load in the my character's kit or any other players to where all I see are a bunch of floating guns and name tags running around the map, which makes for some great game clips, until it eventually freezes in the between
    game lobby. Originally I thought this was a disc-drive issue because my disc-drive wouldn't always read my discs right away and all my my downloaded apps work just fine; however, after having sold some games and wasted some money to switch a few games to digital
    I've found that the disc-drive had nothing to do with it. After doing a little more research I tried doing as Xbox.com support says and removed not only my profile but also all locally saved game data. I then re-downloaded everything. The problem was still
    not fixed. I have even tried re-setting the factory default settings to no avail. I've found myself restarting and changing every other suggested setting trying to solve the problem. I've also found that the more I play my games with this problem the sooner
    and more frequently it happens. I have asked several online buddies and even talked with live customer support and Gamestop employees who have no idea whats wrong with my Xbox. If anybody has any idea what the problem could be or how to fix it the help would
    be greatly appreciated.

    :)
     
    VeX Requiem, Mar 31, 2015
    #1
  2. ForsenMan
    ForsenMan Guest
    Not getting any achievements in MGSV TPP

    So yeah I'm not getting any achievements I have no clue why this is happening I don't have any cheats on and I've tried restarting my game and console.
     
    ForsenMan, Mar 31, 2015
    #2
  3. Freezing and Restarting

    I tried that too. Uninstalled... even went into BLURAY and cleared storage there.
     
    ChiefsKnicksWVU, Mar 31, 2015
    #3
  4. Norrissa
    Norrissa Guest

    Freezing and Restarting and I have no clue why.

    Hi Vex - Unfortunately I don't have answers as to what it may be but I wanted to let you know that if its still in warranty a repair would be free of charge. The warranty for the console is 1 year from the date of purchase and you can create your own repair
    ticket at http://myservice.xbox.com or by phoning a live Agent. If you're in the US or Canada the number is 1-800-4MY-XBOX. Also, have you tried replacing the HDMI cable since this is a video issue?
    I'll link to the FAQ for warranty as well for you here:

    To find the answers to commonly asked questions about Xbox warranty, registration, and repair please visit

    support.xbox.com/.../FAQ
    .
     
    Norrissa, Apr 1, 2015
    #4
  5. Hello,

    Did you try to format your console? Try to do it. This could possibly work. Otherwise call Microsoft Customer Service in numbers; 800.386.5550.
     
    MatthieuPerrin, Apr 1, 2015
    #5
  6. TK WakMed
    TK WakMed Guest
    My console also freezes for 15-30 seconds at the time. I've reset to factory defaults with no relief. I suppose I must call Customer Support. Really hoping I don't have to send it in!
     
    TK WakMed, Oct 31, 2018
    #6
  7. Norrissa Win User

    Freezing and Restarting and I have no clue why.

    Hi Vex - Unfortunately I don't have answers as to what it may be but I wanted to let you know that if its still in warranty a repair would be free of charge. The warranty for the console is 1 year from the date of purchase and you can create your own repair
    ticket at http://myservice.xbox.com or by phoning a live Agent. If you're in the US or Canada the number is 1-800-4MY-XBOX. Also, have you tried replacing the HDMI cable since this is a video issue?
    I'll link to the FAQ for warranty as well for you here:

    To find the answers to commonly asked questions about Xbox warranty, registration, and repair please visit

    support.xbox.com/.../FAQ
    .
  8. MatthieuPerrin Win User

    Freezing and Restarting and I have no clue why.

    Hello,

    Did you try to format your console? Try to do it. This could possibly work. Otherwise call Microsoft Customer Service in numbers; 800.386.5550.
  9. TK WakMed Win User

    Freezing and Restarting and I have no clue why.

    My console also freezes for 15-30 seconds at the time. I've reset to factory defaults with no relief. I suppose I must call Customer Support. Really hoping I don't have to send it in!
  10. Chief ManGoat Win User

    minecraft xbox freeze

    I have no clue as to why that happens but maybe your xbox is just old so it freezes when certain things happen in certain games. I had the same problem before.
  11. Druid BBC Win User

    Failed To Authorize Disc

    unfortunately its kind of hard to play games on my 360 without them being installed because it has issues reading discs no clue why, it just freezes and i end up having to restart my xbox -_- think i should just buy a new one this is giving me such a migraine
    lol but i really appreciate all the help you have given me so thank you :)
Thema:

Freezing and Restarting and I have no clue why.

Loading...
  1. Freezing and Restarting and I have no clue why. - Similar Threads - Freezing Restarting clue

  2. I have error code 0x800700aa and my console is constantly freezing and not loading or...

    in XBoX on Windows
    I have error code 0x800700aa and my console is constantly freezing and not loading or...: I have error code 0x800700aa and my console is constantly freezing and not loading or updating my games. 200d94f5-ed71-454f-afeb-f903fa929d30
  3. When I sign in on gears of war 2 it will freeze the game and then kick me out of the game....

    in XBoX Games and Apps
    When I sign in on gears of war 2 it will freeze the game and then kick me out of the game....: When I get in the Xbox 360 game gears of war 2 my whole game freeze at the sign in screen it won’t let me sign in the game to play it. How do I fix the problem so that I can play gears of war 2 on...
  4. Pc freezing issues when trying to play any game.

    in XBoX on Consoles
    Pc freezing issues when trying to play any game.: My graphics card fully freezes my computer for five to ten seconds with any big game such as Fortnite or Valorant and i don't know why. I don't have much knowledge on computers so I'm not sure on...
  5. Fable II crashing/freezing fix while connected to the internet still.

    in XboX Insiders
    Fable II crashing/freezing fix while connected to the internet still.: Thanks to the communities we know that turning off the network in settings on the Xbox allows you to play fable II without crashing. But for those who want to still use the Internet and play...
  6. Minecraft randomly freezing for a few seconds then returning back to normal

    in XBoX Games and Apps
    Minecraft randomly freezing for a few seconds then returning back to normal: I've been playing multiplayer and I see a bad drop in frames for a few seconds then it goes normal. 90d01332-e8c3-4c20-816e-e5cb94567178
  7. My computer is crashing very frequently, spontaneous restarts, (freezing before) blue...

    in XBoX on Consoles
    My computer is crashing very frequently, spontaneous restarts, (freezing before) blue...: Problem: My computer is crashing very frequently, spontaneous restarts, (freezing before) blue screen with and the screen turning different staticky colours (and so no specific error codes). I...
  8. Baldur's Gate 3 won't load after a freeze and hard restart

    in XBoX Games and Apps
    Baldur's Gate 3 won't load after a freeze and hard restart: [img] I was playing today and the game just locked up and I had to power down the system. Now when I start the game it looks like this. I powered down, Unplugged and now I am reinstalling the game...
  9. My roblox made my laptop screen freezes when i open it and i had to hard restart to open my...

    in XBoX Games and Apps
    My roblox made my laptop screen freezes when i open it and i had to hard restart to open my...: My roblox made my laptop screen freezes when i open it and i had to hard restart to open my laptop. 2e0d8a07-fdc9-4fe2-8899-1f417687d77d
  10. When I play some games, they sometimes freeze and require the console to be restarted, How...

    in XBoX Games and Apps
    When I play some games, they sometimes freeze and require the console to be restarted, How...: When I play some games, they sometimes freeze and require the console to be restarted, How can I resolve this. 6851b925-d7f9-43eb-b3ad-11e1d0e04e04