Freesync (variable refresh rate), Resolutions unavailable at 120hz.

Discus and support Freesync (variable refresh rate), Resolutions unavailable at 120hz. in XBoX on Consoles to solve the problem; Hello. So I believe I have identified a compatibility issue that will only amplify over time and Ive seen this question being asked without much... Discussion in 'XBoX on Consoles' started by II Anointed II, Nov 25, 2020.

  1. Freesync (variable refresh rate), Resolutions unavailable at 120hz.


    Hello. So I believe I have identified a compatibility issue that will only amplify over time and Ive seen this question being asked without much resolve. People are buying monitors that support freesync over hdmi that can also refresh at 144hz or higher
    and this is where problems begin. Monitors usually have multiple options to set the refresh rate of the screen to 60hz, 90hz, 100hz 120, 144 etc etc. and your options will vary from monitor to monitor. This is where it gets very important...monitors have a
    “Native” refresh rate which is usually the highest possible refresh rate of the monitor. In my monitors case (Viewsonic xg2402) the native refresh rate is 144hz and I will use it as the example. Some monitors only support freesync at its native refresh rate
    which is why when setting the output of the console to hdmi > 120hz the option for variable refresh rate then becomes greyed out and unavailable. When switching the hdmi back to auto detect then vrr becomes available again and this is where the issue is. Im
    not a monitor or xbox engineer but I would describe it as the xbox is hijacking the monitor and artificially limiting the screen to 120hz at the system level even if the monitor is still set at its native refresh rate and you have freesync turned on on the
    actual monitor itself. This causes the monitor to then not support vrr because 120hz is not the native refresh rate. Hdmi 1.4 bandwidth is not the problem. Auto detect works fine but the 120hz output seems to override your screen. When buying a monitor that
    is over 120hz refresh, make sure that freesync over hdmi is also compatible with the other refresh options for your screen including xbox’s output options or avoid this issue all together and get a 120hz native freesync over hdmi screen. This also applies
    to those with certain resolutions not being available when trying to use a certain refresh rate or vrr or both. A monitor might be able to display 1440p but only supports freesync at 1080p. The thing to look for is the native screen support. Theres also the
    problem of some monitors only doing one or the other and marketing makes it seem fully compatible but thats more for shoppers to do their research when buying. The main issue here is the monitor losing compatibility and features that it is capable of when
    setting the system to 120hz. This seems like a compatibility bug and a mass report to support on this would be greatly appreciated. It doesnt make sense that auto detect recognizes the vrr feature but 120hz doesnt when the screen is capable of vrr over hdmi
    up to 144hz with a freesync window of 48-144hz (24-144 with lfc or low framerate compensation). More and more games are running some kind of performance framerate option and this will be a big problem among monitor owners. Im on xb1x by the way.

    :)
     
    II Anointed II, Nov 25, 2020
    #1
  2. Lucas Lauer Win User

    What the hell is going on here? Please help me!

    Are FreeSync set to ON on your monitor?

    Also, some monitors only support freesync at its native refresh rate which is why when setting the output of the console to hdmi > 120hz (or 60hz) the option for variable refresh rate then becomes greyed out and unavailable. When switching the hdmi back to auto detect then vrr becomes available again.

    If it still doesn't work, I'd recommend you to talk to a Microsoft or Xbox support advocate by a one to one live chat:

    https://support.microsoft.com/contactus

    or

    https://support.xbox.com/en-US/contact-us
  3. ProvingFever5 Win User

    Xbox one s 1440p 120hz problems

    Hi,

    This monitor only supports 100Hz over HDMI with FreeSync turned ON (higher via Display Port).

    With FreeSync OFF this monitor does support 1440p @ 120Hz as per the Manual and LG support.

    Source: https://www.amd.com/en/products/freesync-monitors

    This makes means that with FreeSync ON you will be limited to 60Hz with xbox. Can you try turning off FreeSync via the Monitor and/or untick Variable Refresh Rate on the xbox. Hopefully this makes 120Hz available to you.
  4. Justin Frigo Win User

    Variable Refresh Rate

    Yea my monitor info says it’s displaying 1080p 135khz/120hz in the display information in settings and it looks and feels awesome I was just curious since I have freesync premium turned on in the monitor settings itself if it still is refreshing the rates even though the Xbox specific setting isn’t on cause the DisplayPort to the monitor itself offers up to 1080p 240hz variable refresh rate through the freesync option in the specs of the monitor
  5. NGilby Win User

    Xbox one s 1440p 120hz problems

    Hi,

    This monitor only supports 100Hz over HDMI with FreeSync turned ON (higher via Display Port).

    With FreeSync OFF this monitor does support 1440p @ 120Hz as per the Manual and LG support.

    Source: https://www.amd.com/en/products/freesync-monitors

    This makes means that with FreeSync ON you will be limited to 60Hz with xbox. Can you try turning off FreeSync via the Monitor and/or untick Variable Refresh Rate on the xbox. Hopefully this makes 120Hz available to you.
    I have tried turning freesync off on the monitor side and vrr off on the xbox, still doesn’t allow me to select 1440p@ 120hz.
  6. Obsessive Power Win User

    1440p@120Hz WITH HDR on Xbox Series X ?

    Hi,

    What ngocphi has said is somewhat true but not entirely. I'm sure they mean well but I little more explanation is required.

    The Asus VG32VQ can do 120Hz at 1440P, however, the VRR (Variable Refresh Rate) FreeSync on this display tops out at 85Hz over HDMI. So for Xbox, 1440P 120Hz and VRR is a no go. You should be able to get to 120Hz with VRR at 1080P though.

    The inability to do 1440P @ 120Hz is a limitation of your display's hardware, nothing to do with the older HDMI 2.0 port.

    Most of these monitors rated refresh is based on their Display Port hardware.
Thema:

Freesync (variable refresh rate), Resolutions unavailable at 120hz.

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