Freedom Rewards still not reflecting time spent

Discus and support Freedom Rewards still not reflecting time spent in XBoX Rewards & Social to solve the problem; As per this thread: Missing rewards it has now been well over 96 hours since the first 2 games I played for over 5 hours after clicking Opt-in. I... Discussion in 'XBoX Rewards & Social' started by NeilSmith1984, Oct 14, 2017.

  1. Freedom Rewards still not reflecting time spent


    As per this thread: Missing rewards it has now been well over 96 hours since the first 2 games I played for
    over 5 hours after clicking Opt-in.

    I played Fallout Shelter, Powerstar Golf and Phantom Dust for more than 5 hours each. None of them activated the punch card.

    :)
     
    NeilSmith1984, Oct 14, 2017
    #1
  2. Rprslayer
    Rprslayer Guest
    Freedom rewards entry

    I have spent alot of time into my freedom rewards marathon but my entrees stopped! What do I do?!!
     
    Rprslayer, Oct 14, 2017
    #2
  3. xX SYNNER Xx
    xX SYNNER Xx Guest
    destiny 2 punch card not working

    My destiny 2 rewards punch card not reflecting my purchase. verified purchase by Microsoft many times already
     
    xX SYNNER Xx, Oct 14, 2017
    #3
  4. theunit1982
    theunit1982 Guest

    Freedom Rewards still not reflecting time spent

    I have the same issue. Played prominence poker for 6 hours and nothing, so frustrating
     
    theunit1982, Oct 16, 2017
    #4
  5. Same here, I’ve played both Crossout and Marvel Heroes Omega for 5+ hours each and they have not been marked on the punch card.
     
    James Thistle, Oct 16, 2017
    #5
  6. LH Shock
    LH Shock Guest
    I also played 3 games (Hawken, Crossout and Smite) for 5 hours each and after waiting for the 96 hours to pass nothing happened.
     
    LH Shock, Oct 16, 2017
    #6
  7. XBLRewards3
    XBLRewards3 Guest
    Hi Mr XBob. We're looking into this. Hang tight!
     
    XBLRewards3, Oct 16, 2017
    #7
  8. Freedom Rewards still not reflecting time spent

    Only 9 days left on this offer, many of us have completed it but have no recognition of it. What's happening?
     
    NeilSmith1984, Oct 21, 2017
    #8
  9. theunit1982
    theunit1982 Guest
    Shocking service. I have completed all 3 games for 5+ hours now. All you get is hang tight, we are working in it..... Absolute joke. 9 days to keep saying that an no further forward

    I have just got a refund from Microsoft as I was trying to complete the 3 x £4 add on spends punch card, but I thought a sod that... Can't even reward me for the 1st punch card I have completed - so annoying!!!!
     
    theunit1982, Oct 22, 2017
    #9
  10. LH Shock
    LH Shock Guest
    I started my own discussion since the person who answered this one only responded to the original comment.

    I also mentioned that others didnt get their reward and that the challenge itself is just not working as intended. It doesnt look like this problem affects just a few people.

    The answer said that they are working on an update but nothing seems to happen.

    Apparently this support forum is completely useless.
     
    LH Shock, Oct 22, 2017
    #10
  11. theunit1982
    theunit1982 Guest
    Looks partly fixed. But I only have 1 of 3 games showing up?
     
    theunit1982, Oct 22, 2017
    #11
  12. I have 2 showing up right now, will see if the third appears
     
    NeilSmith1984, Oct 23, 2017
    #12
  13. LH Shock
    LH Shock Guest

    Freedom Rewards still not reflecting time spent

    Check if you received a reward for the challenge. My challenge shows no progress at all but I received my reward so check that as well.
     
    LH Shock, Oct 25, 2017
    #13
  14. XBLRewards8
    XBLRewards8 Guest
    Hello Mr XBob,

    Apologies for the inconvenience. There is currently an issue tracking playtime for Fallout Shelter that we are working with another team on resolving. We see that this issue was resolved for your account, and the Credits are now pending in your account.
     
    XBLRewards8, Nov 3, 2018
    #14
  15. XBLRewards8 Win User

    Freedom Rewards still not reflecting time spent

    Hello Mr XBob,

    Apologies for the inconvenience. There is currently an issue tracking playtime for Fallout Shelter that we are working with another team on resolving. We see that this issue was resolved for your account, and the Credits are now pending in your account.
  16. theunit1982 Win User

    Freedom Rewards still not reflecting time spent

    Hi Mr XBob. We're looking into this. Hang tight!
    Looks partly fixed. But I only have 1 of 3 games showing up?
  17. LH Shock Win User

    Freedom Rewards still not reflecting time spent

    I also played 3 games (Hawken, Crossout and Smite) for 5 hours each and after waiting for the 96 hours to pass nothing happened.
  18. LH Shock Win User

    Freedom Rewards still not reflecting time spent

    Hi Mr XBob. We're looking into this. Hang tight!

    Only 9 days left on this offer, many of us have completed it but have no recognition of it. What's happening?
    I started my own discussion since the person who answered this one only responded to the original comment.

    I also mentioned that others didnt get their reward and that the challenge itself is just not working as intended. It doesnt look like this problem affects just a few people.

    The answer said that they are working on an update but nothing seems to happen.

    Apparently this support forum is completely useless.
  19. theunit1982 Win User

    Freedom Rewards still not reflecting time spent

    Hi Mr XBob. We're looking into this. Hang tight!

    Only 9 days left on this offer, many of us have completed it but have no recognition of it. What's happening?
    Shocking service. I have completed all 3 games for 5+ hours now. All you get is hang tight, we are working in it..... Absolute joke. 9 days to keep saying that an no further forward

    I have just got a refund from Microsoft as I was trying to complete the 3 x £4 add on spends punch card, but I thought a sod that... Can't even reward me for the 1st punch card I have completed - so annoying!!!!
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Freedom Rewards still not reflecting time spent

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