Freedom rewards issue plus more

I played more than 3 games for 5 hours for freedom rewards but it only shows one game completed for 5 hours last month. I played Witcher Gwent card game, Roblox, Crossout and Powerstar Golf but i have only achieved 1 punch out of 3 games. Moreover I purchased
The Walking Dead a new frontier Season on 31st October but did not received any rebate and nor it's showing up on my pending rewards or recent purchases. I did not received Bing reward points for it as well, nor it's showing up in recent purchases. I did completed
Mixer quest last month for using it for more than 30 mins each week up to a month but did not received challenge badge nor gems for completing it.

:)

 

Freedom rewards issue

Keep in mind it takes 96 hours for information to update on the site. It has only just been over 96 hours since the promotion started so it may be too soon to see the reward.

A staff member will review your account and reply to you here to let you know if there are any issues. They work Monday - Friday from 9am to 5pm PST and typically take 1-2 business days to reply. They do not work on weekends.

 

FREEdom Rewards Issue

Hello EjectedBunny,

After communicating with our partner for this offer, it unfortunately looks like these codes are currently limited to one redemption per account. Since this is not pointed out in the FAQ, we will manually adjust the retail value (18.30 USD) of these bundles
into your Rewards account as Rewards Credits. We will adjust 5 separate Credit events into your account to reflect the 5 bundles you cannot claim into your Smite account. These Credit events will be labeled as MyVIP 5 Star Gold events dated as the end of last
month (April 30th) with 18,300 Credits. We apologize for the inconvenience that this has caused you. You should see these Credit events pop up on your MyRewards page by the end of next week, at the latest.

 

Support will check into your freedom rewards and gems issues, but VIP rebates are calculated after the end of the month and given by the 15th of the next month. So it's still too earlier to see credits pending for October purchases.

For help with the Microsoft Rewards program, you'll need to contact their customer support via their redemption page.

 

Hello Footy Obsession,

We see that you only played more than five hours in Crossout. Your Gwent, Roblox, Powerstar Golf, and Phantom Dust playtime were all beneath five hours, so you did not complete that offer.

Regarding payback on your purchase, we have not yet calculated last month's MyVIP, so it is too early to see the Credits pending. from the FAQ:

When will my MyVIP Rewards Credits be deposited into my Microsoft account?

The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
terms. Be sure to keep an eye on MyStatement on the
MyRewards page to track your progress and watch your Rewards Credits total grow!

Bing Rewards is not a part of Xbox Live Rewards, so we cannot offer support on that issue. You may wish to reach out to that team for more informed assistance.

Regarding the Mixer MyChallenge, we only see 30 mins of use for two weeks of that month, on the 19th, 25th, and 29th.