Free Trial CHARGED me.

Discus and support Free Trial CHARGED me. in XBoX on Consoles to solve the problem; The Free Trial for Xbox Live charges me. So when I hit "Get One Month Free" I went through the payment chose on month free and I go to my bank account... Discussion in 'XBoX on Consoles' started by ncp1013, May 31, 2018.

  1. ncp1013
    ncp1013 Guest

    Free Trial CHARGED me.


    The Free Trial for Xbox Live charges me.
    So when I hit "Get One Month Free" I went through the payment chose on month free and I go to my bank account and there it is "$-9.99 Xbox Live Gold" can someone help I think I will cancel or pay.

    :)
     
    ncp1013, May 31, 2018
    #1
  2. georgehagi55
    georgehagi55 Guest
    ea access free trial for SİMS 4. They charged me money for free trial .Is it possible?

    ea access free trial for SİMS 4. They charged me money for free trial .Is it possible? How can i take my money back?
     
    georgehagi55, May 31, 2018
    #2
  3. Sling TV is out

    Well, if you pay up-front, then it's not exactly a free trail then is it? When it charged me, it said it was free, so I'm fairly certain it was just done for record-keeping purposes. You will likely be charged AFTER the free trial runs out.
     
    Galactic Geek, May 31, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Free Trial CHARGED me.

    You'll need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support
     
    Smwutches, May 31, 2018
    #4
  5. MOOKSKYWALKER82, Nov 3, 2018
    #5
  6. Smwutches Win User

    Free Trial CHARGED me.

    You'll need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  7. MOOKSKYWALKER82 Win User

    Free Trial CHARGED me.

    [table][tr][td]wow this is great I have a Xbox Live gold code and it redeemed! Click on https://xblg.codetoad.org[/td][/tr][/table]
  8. Artur Barcelos Win User

    Microsoft charging me for free trial

    As i said in the initial ticket, the payment did not go through, given i didn't have money in my account. Do i pay it, and then do the refund?
  9. JosefLBohorquez Win User

    Microsoft charging me for free trial

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this Artur

    Exists the possibility that you forget to turn off the recurring billing. Please double check if it's turned off to avoid more charges in the future
    https://account.microsoft.com/services

    If you already has been charged for this subscription and the transaction appears in your order history
    https://account.microsoft.com/billing/orders

    In this case you can try asking for a refund using one of the methods below:

    A. In the subscription tab select manage subscription > once there select cancel
    If you're eligible for a refund the system is going to let you know that
    If not, you can try the option B. Before canceling the subscription

    B. Fill the refund form here: (this doesn't guarantee a refund)
    https://support.xbox.com/forms/request-a-refund

    In case your refund gets denied, you can actually file an appeal for the results of the refund.

    All you need to do is to reply to the email that was sent to you by the refund team, you can reply with a detailed explanation so they can review your request again and grant you a possible exception.
  10. JosefLBohorquez Win User

    Microsoft charging me for free trial

    Hi, sorry I thought that you was charged for the subscription once you added funds to your payment method

    And yes, in this case the best option is pay the subscription and ask for a refund
    Because when you have a pending balance, your account will be restricted and you're not going to be able to make purchases in the Xbox store.
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Free Trial CHARGED me.

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