Free Sunset Overdrive and no day-one E-mail

Well I logged in today to hopefully play Sunset Overdrive for free, or at least test it.

It says to me "Bundle Only" which is greyed out and I can't select it. So I went reading online, including these forums and someone had the same problem as me, although I wasn't willing to spend money just to unlock something for free, which I was meant to
get for free in the first place.

Also, I still haven't received an E-mail confirming my background and gamerpic for the Xbox One. However, I have received the gamerpic as I already have it set on my profile. Just not sure where the E-mail is.

So I'm missing quite a few things considering I pre-ordered the Xbox before it was released.

Any support would be helpful, thanks.

:)

 

Sunset Overdrive $10 XBOX Live Gift Card

Pre-ordered Sunset Overdrive from the Microsoft Store and never received my $10 gift card. It's been nearly 3 weeks, 11 days past the "10 day" e-mail window. Received e-mails regarding DLC but no gift card code.

 

Sunset Overdrive is a "classic Insomniac game" - expect "lots of weapons"

Sunset Overdrive Day One Edition Unveiled

www.xboxachievements.com/.../news-18061-Sunset-Overdrive-Day-One-Edition-Unveiled.html

 

The offer to play Sunset Overdrive for free was for a 24 hour period only beginning at 12:01 am EST. If you try accessing the game after that 24 hour period was up then you will not be able to play it for free.

As for the email, if you are over 17 and were an early adopter of the console and have your contact preferences set up to receive marketing emails from Xbox (had to have been done before the 11th) then you should have received one. Check your junk/spam
folders.

 

A lot of people that met those criteria didn't get an email, me included.

11+ years on Xbox, Day One achievement on this account, opted in to everything, receive other marketing emails, not in my spam folder, etc. etc. No gift box, no pictures, no download, no email and no Limbo message either.

Yet I got an email for a secondary account that only has Gold due to the fact it shares it on Xbox One, has probably played 2% of the hours the primary account has and not for 4 or 5 months and has NONE of the marketing boxes checked in the account preferences.
Got a download gift box with all the Year One stuff though and that account barely plays on Live.

Then I am reminded that this is the same company that for over a year sent my Xbox Live Rewards email to an account that was NEVER associated with the game tag that earned the rewards and wouldn't allow me to change it due to a "known system issue", their
words. It was an email account I control but was only ever associated with a game tag I let Gold lapse on before Xbox Rewards ever started, and no, the email didn't go to that account.