FREE Ride challenge not verified

rafa1000house · Nov 5, 2017

Hello, I've completed FREE Ride challenge from FREEdom Rewards program on October, 30th, but I didn't receive my reward credits for that. I waited 4 days to make sure it was processed and now I noticed that I earned my 250 credits for answering November
Survey, it means the FREE Ride from last month wasn't verified.

I played during FREE Ride period:

- GWENTY: The Witcher Card Game (Game Preview) - checked

6h2min

- A King's Tale: Final Fantasy XV - checked

6h14min

- Pro Evolution Soccer 2017 Trial

5h14min

- Fallout Shelter

6h34min

Could you please check this for me?

:)

XBLRewards8 · Nov 5, 2017

Free ride challenge

Hello Ali 013,

Apologies for the inconvenience. There was a delay in processing that caused it to go beyond the expected 96 hours. We see that you have now completed this offer.

Ali 013 · Nov 5, 2017

Free ride challenge

Hi,

Can I check my progress on the free ride challenge please? I thought I had completed 5 hours on both cross out and Gwent more than 4 days ago but it is only showing 1 game complete?

XBLRewards8 · Nov 7, 2017

Hello rafa1000house,

Apologies for the inconvenience. There is currently an issue tracking Fallout Shelter which we are working with another team on resolving. In the meanwhile, we will adjust your account for completion of this offer. You should see the change shortly. Your
Pro Evolution Soccer playtime was beneath five hours, and so did not complete the offer.

XBLRewards8

Hello rafa1000house,

Apologies for the inconvenience. There is currently an issue tracking Fallout Shelter which we are working with another team on resolving. In the meanwhile, we will adjust your account for completion of this offer. You should see the change shortly. Your
Pro Evolution Soccer playtime was beneath five hours, and so did not complete the offer.

XBLRewards8

Hello Ali 013,

Apologies for the inconvenience. There was a delay in processing that caused it to go beyond the expected 96 hours. We see that you have now completed this offer.

DF DreamDemon

Still waiting on someone to take care of this. I want the credits added to what I have before I collect them in a couple of days...

XBLRewards8

Hello DF DreamDemon,

Since opting in on the 18th, we only see at least five hours of usage in Lies of Astaroth and SMITE. We see that you have two completions for this offer, which matches this information. For reference, you can find the eligible free to play games list at
(https://www.xbox.com/en-US/games/free-to-play).

DF DreamDemon

Thought I should BUMP This while also mentioning 1 of my games has been taken off the card, and shows I have 1 done now. I have 3 games completed, someone fix this....

FREE Ride challenge not verified