Free-ride badge taking more time than usual to show

Andre Alexandr · Mar 25, 2018

Hi, everyone.

I'm always following my progress on "freedom-rewards" since i try some "free-ride" games always i can.

The first time i have tryied it i lost the reward that month cause one of the games i played (Fallout Shelter) had some tracking issues according with support i got latter, the games i play after that work fine, tooking about two/three days to spot the badge
on my rewards page.

This month i goed again for another round of "Gwent", did some more quests on "Neverwinter" and tried "Hand of The Gods" for the first time, which i enjoy a little bit besides the "unfair" matches with newbies and/or people that spent too much/not spent real
money to buy cards, but anyway...

I know the first hours on "Neverwinter" counted cause i only moved to the next game when i saw the badge on my "free-ride", and was the same with "Gwent" before start "Hand of The Gods" (you need to put the games names on this badges to make the track more
easy to us). The thing is: my account show that i already beaten more the 5 hours in HoTG about 5 days ago and, until now, the last badge on this month's free-ride still grayed. I'm planning to play it a bit latter, but want some feedback if theres again some
issue with tracking this playtimes when i still have time to try another game before the month end.

Thanks in advance and have good sunday gaming afternoon!

:)

Daft Badger · Mar 25, 2018

XCL Ambassador Problem Need it Resolved.

The badges are added manually.As there has been a lot of new ambassadors accepted into the program recently this is taking a bit longer than usual.

Don't worry,you'll get your badge soon.

MightyQuinn75 · Mar 25, 2018

Xbox one S taking more than usual to render

This could actually be an internet issue. If your connection is lagging online games wouldn't render quickly causing issues. Have you done an internet test at all?

XBLRewards3 · Mar 26, 2018

Hi Andre Alexandr. There is currently a delay in tracking recent gameplay, We do see that you've completed the play portion. You'll see this updated soon. Sorry for the delay.

XBLRewards3

Hi Andre Alexandr. There is currently a delay in tracking recent gameplay, We do see that you've completed the play portion. You'll see this updated soon. Sorry for the delay.

Andre Alexandr

No answers, no free ride badges on my profile until now, no time to redo something if it's needed...

I guess this month i don't will unlock free ride again despite everything looking done and correct on my side.

MisterFizzle

Hey there Gannon,

We are aware of the tenure issues and are working on a fix that should be in place by next week.

It usually takes up to 48 hours for badges and icons to get added but with the new site and all the new ambassadors, that is taking a little longer than usual. If you are still not seeing your badges by next week, please post in the Ambassador forums or PM
Miss Ermine.

Don't worry, even if you aren't showing the badges, your xp and tenure are being calculated and will be credited to you.

In regards to your gamerpic, I'm showing you as having a Borderlands one featuring Lilith. Are you seeing something else?

Daft Badger

The badges are added manually.As there has been a lot of new ambassadors accepted into the program recently this is taking a bit longer than usual.

Don't worry,you'll get your badge soon.

Daft Badger

The forum badge is added manualy & as there have been a lot of new people added to the program recently it may take a bit longer than usual.

Free-ride badge taking more time than usual to show