Free Gift Code doesn't work

Discus and support Free Gift Code doesn't work in XBoX Games and Apps to solve the problem; EA one month free access and 'battlefield1 ' code isn't working. d4eebd87-282e-4d68-9058-e8d22f2095cb Discussion in 'XBoX Games and Apps' started by wppgp, Feb 5, 2017.

  1. wppgp
    wppgp Guest

    Free Gift Code doesn't work


    EA one month free access and 'battlefield1 ' code isn't working.

    :)
     
    wppgp, Feb 5, 2017
    #1
  2. Smwutches
    Smwutches Guest
    Gift Card Code doesn't work

    Unfortunately there's nothing anyone on the forums can do. Support would be the ones to talk to, but if they can't do anything the only other option is to try checking with the retailer you purchased it from.
     
    Smwutches, Feb 5, 2017
    #2
  3. ngocphi
    ngocphi Guest
    Gift Card Code doesn't work

    YYou can't scan a bar code on Xbox live

    Only a qr code.

    Bar codes are only for the retailer nor can you use the bar code in anywsy

    Are you sure you got a Xbox gift card not a ms store gift card and yes they are different
     
    ngocphi, Feb 5, 2017
    #3
  4. Mister Cizl
    Mister Cizl Guest

    Free Gift Code doesn't work

    Hey TactalDust5320! Are you getting any error codes or messages when trying to redeem the codes? Post back and let me know!
     
    Mister Cizl, Feb 6, 2017
    #4
  5. Tha Monsta Hyde
    Tha Monsta Hyde Guest
    Hello,

    I also have a DLC BF1 Code which isnt working since Friday.

    I also chatted with the support staff which told me that my code is active and ready to be redeemed. Unfortunately I get this Error Message:

    "Check the instructions that came with your code. You might need to redeem it on a different web page."

    I put the code on Xbox.com below my Gamertag in the "Redeem Code" Section and on my Xbox in the Xbox Store.

    When I put a wrong code in on purpose it tells me that the code is wrong, if I put the correct code in it tells me the message above.

    The MS support staff connected me to EA where I opened 2 tickets and have never heard back from them...
     
    Tha Monsta Hyde, Nov 2, 2018
    #5
  6. Mister Cizl Win User

    Free Gift Code doesn't work

    Hey TactalDust5320! Are you getting any error codes or messages when trying to redeem the codes? Post back and let me know!
  7. Tha Monsta Hyde Win User

    Free Gift Code doesn't work

    Hey TactalDust5320! Are you getting any error codes or messages when trying to redeem the codes? Post back and let me know!
    Hello,

    I also have a DLC BF1 Code which isnt working since Friday.

    I also chatted with the support staff which told me that my code is active and ready to be redeemed. Unfortunately I get this Error Message:

    "Check the instructions that came with your code. You might need to redeem it on a different web page."

    I put the code on Xbox.com below my Gamertag in the "Redeem Code" Section and on my Xbox in the Xbox Store.

    When I put a wrong code in on purpose it tells me that the code is wrong, if I put the correct code in it tells me the message above.

    The MS support staff connected me to EA where I opened 2 tickets and have never heard back from them...
  8. Alexandru Solomon1 Win User

    Gift code doesn't work

    The billing number for refund it is my game that I've purchased. Where do I find the order number for the gift to select for refund?

    1397612278 this is the billing number order for the gift

    8337535769 this is the billing number order for my game purchased and I my refund reqeust I see only this number
  9. Darhyl Amizola Win User

    Gift code doesn't work

    Hi Alexandru! My name is Darhyl and I’d be more than happy to help you with your query.

    I'm sorry you are experiencing this with your Xbox gift codes.

    Based on the description you provided, it is possible that your friend's region is different from the Xbox gift code region.

    In order to redeem an Xbox gift card, the Xbox account region, payment method, and Xbox code regions must be matched.

    In this case, the only option is to try and request a refund for the gift card as long as it has not been redeemed yet and purchased within 14 days. You can request a refund by signing your account and follow the instructions through this link:

    https://support.xbox.com/en-US/help/subscriptions-billing/buy-games-apps/refund-orders

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

    Best Regards,
    Darhyl
  10. Alexandru Solomon Win User

    Gift code doesn't work

    It says it was purchased from a different region? How is that possible?
Thema:

Free Gift Code doesn't work

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