Free gamertag change not working

SillyCalf676154 · Feb 14, 2017

I'm trying to change my gamertag but I'm being charged when I shouldn't be.

Every time my gamertag has been forced to change by Microsoft its allowed me to change it free of charge, however I tried to change it recently and I need to pay. The last time there was a forced change was over a year ago.

Is there any solution to this? Its annoying needing to pay £7.99 when my previous gamertag wasn't even worthy of a forced change.

:)

Daft Badger · Feb 14, 2017

Free gamertag change not working

I created the account I have now 9 years ago & was given a random tag then.I changed it to the one I have now for free,that was my one free change.

The same thing has happened to you.You have had your one free name change already.

Confused Pirate · Feb 14, 2017

Free gamertag change not working

Randomly generated tags did not start until 2010, but anyone who created an account before then would not be eligible for the free change. You're only eligible for the free change if you were given a randomly generated tag when you created your account and
are changing that tag. There is no other way to get a free change.
Click to expand...

So, it's confirmed that Microsoft is screwing loyal, veteran customers that have been there since the beginning and yet offering this option to new users. This is absolutely ridiculous. It literally costs Microsoft absolutely nothing to do this, but yet
they are changing a $10 fee - complete crap. I don't understand why you guys just can't credit my account with 1 free gamertag change that I am entitled to... Maybe if I ditch Xbox altogether and never buy another exclusive or pay for Gold again, you'll do
something about it? Is the $10 fee really worth the hundreds of dollars of Gold and games I could be paying for instead?

ngocphi · Feb 14, 2017

yep pay the fee

It is the opinions of the pet not you that counts

If you want to appeal you can goto the enforcement.xbox.com and file a case review

Keep in mind multiple forced name changes will only end badly for you

Including a perm ban

Time to stop trying to surpass the rules and keep the name rated e

No trying to hide a violation of the terms of use

The first few times you didn't learn really?

Too many name changes end badly like perm ban badly because you didn't learn the previous times

And if you had read the terms of use lately you would know that if you want a customize name again you have to pay for it or accept the generic happy name you are given

FYI keep the name if you can't understand the basic rules of Xbox live keep it e for everyone

It will keep you from future enforcement problems if you continue to test the limits of the rulea

SillyCalf676154 · Feb 14, 2017

And if you had read the terms of use lately you would know that if you want a customize name again you have to pay for it or accept the generic happy name you are given
Click to expand...

Then why was I given multiple free changes every time I got a forced change?

Yeah I had some stupid gamertags, but that was years ago. I dont understand why I need to pay for it this time when I didnt the others. I literally want to change it to 'Old Snaek', Hardly a violation.

Smwutches · Oct 31, 2018

Then why was I given multiple free changes every time I got a forced change?

Yeah I had some stupid gamertags, but that was years ago. I dont understand why I need to pay for it this time when I didnt the others. I literally want to change it to 'Old Snaek', Hardly a violation.
Click to expand...

They changed that rule a few years ago. Basically because of so many people taking advantage of it. You will have to pay if you want to change your tag.

Daft Badger

I created the account I have now 9 years ago & was given a random tag then.I changed it to the one I have now for free,that was my one free change.

The same thing has happened to you.You have had your one free name change already.

Confused Pirate

Randomly generated tags did not start until 2010, but anyone who created an account before then would not be eligible for the free change. You're only eligible for the free change if you were given a randomly generated tag when you created your account and
are changing that tag. There is no other way to get a free change.

So, it's confirmed that Microsoft is screwing loyal, veteran customers that have been there since the beginning and yet offering this option to new users. This is absolutely ridiculous. It literally costs Microsoft absolutely nothing to do this, but yet
they are changing a $10 fee - complete crap. I don't understand why you guys just can't credit my account with 1 free gamertag change that I am entitled to... Maybe if I ditch Xbox altogether and never buy another exclusive or pay for Gold again, you'll do
something about it? Is the $10 fee really worth the hundreds of dollars of Gold and games I could be paying for instead?

SillyCalf676154

And if you had read the terms of use lately you would know that if you want a customize name again you have to pay for it or accept the generic happy name you are given

Then why was I given multiple free changes every time I got a forced change?

Yeah I had some stupid gamertags, but that was years ago. I dont understand why I need to pay for it this time when I didnt the others. I literally want to change it to 'Old Snaek', Hardly a violation.

Smwutches

We are just fellow gamers so we can't give you anything. You can try contacting support again to complain, but they generally won't waive the fee.

Smwutches

Randomly generated tags did not start until 2010, but anyone who created an account before then would not be eligible for the free change. You're only eligible for the free change if you were given a randomly generated tag when you created your account and
are changing that tag. There is no other way to get a free change.

Free gamertag change not working