Free Fallout 3 code with purchase of Fallout 4 not working correctly

Promotion name: “Free Fallout 3 code with purchase of Fallout 4”

◾Date of purchase: “[January]”

◾Issue: ◾“Other [Only works on Xbox One and not 360.].”

◾I redeemed the code online through the xbox.com website but i cannot download it on my 360. It will ask me to re-buy the game. It has worked correctly on my Xbox One console. My friends who also purchased this game, the code works on both their systems.
I have spoken with xbox customer service who told me that that was weird and referred me to Bethesda. I have now three times messaged them regarding this over the past few weeks and have heard nothing. It was redeemed using my correct gamertag (same gamertag I
have used to post this).

Thank you!

:)

 

Free Fallout 3 code with purchase of Fallout 4

Free Fallout 3 code with purchase of Fallout 4

Date of purchase: 12/31/15

I have not received my Fallout 3 code after 10 calendar days

 

Free Fallout 3 code with digital purchase of Fallout 4

Free Fallout 3 code with digital purchase of Fallout 4

Purchase Date: Feb. 8, 2016

I have not received my Fallout 3 code after 10 calendar days.

 

Hey, Warren83! When you go to the
Fallout 3 page, what does it say for you? If it says Buy Game, can you click on it and see if it says you already own it? And if it does say you own it, can you download to a console instead?

Let us know if any of that works for you! Hopefully we can nail this one down with you.

 

purchased the game Fallout 4 on Xbox One promised code Fallout 3 letter code for the download has not received

 

Hey, qwertryru! In order to assist you best, please post up a new thread. Thanks for understanding!

 

Hi Misses Quinzel,

thanks so much for the reply! If if go to the Fallout 3 page link that you provided it asks me to buy the game. If I click buy game it asks me to confirm the credit card charge of NZ$19.95, which I didn't do. I can only download it on my Xbox One but
not on my 360.

Sorry I didn't reply sooner but I thought it would notify me by email. I'll check back regularly from now on.

 

Interesting, that's definitely odd. On your Xbox 360 console, could your check to see if Fallout 3 shows up on your

Download History? Report back with what you find!

 

Hi Mister Beep, so I finally managed to download it! If I searched Fallout 3 on my 360 it would only give me the option to purchase it again but when I went to Download History it was there and when I clicked it it asked me to Download Again so I'm now
downloading Fallout 3 on my 360. It's weird though because still if I search Fallout 3 it asks me to buy it again so if I ever need to redownload it in the future I'll make sure I do it from within Download History. Thanks so much for all your help everyone!!

 

Right on! That's good to hear. Hope you enjoy Fallout 3! Please keep us posted in this thread if you run into any snag's regarding Fallout 3.