Free download requires billing account, why?

Discus and support Free download requires billing account, why? in XBoX on Consoles to solve the problem; why does the rocket/groot free download requires a billing account, if its free? c5348904-e60d-432f-bd6c-9e7bb050a90f Discussion in 'XBoX on Consoles' started by OMEGA 7, May 5, 2017.

  1. OMEGA 7
    OMEGA 7 Guest

    Free download requires billing account, why?


    why does the rocket/groot free download requires a billing account, if its
    free?

    :)
     
    OMEGA 7, May 5, 2017
    #1
  2. Smwutches
    Smwutches Guest
    Requires a Billing Account?

    The 360 store is set up differently than the store on the One/website. The One/website does not consider your Microsoft account balance to be a valid payment option for 360 content so you have to have either a credit card or Paypal on file in order to make
    360 purchases, even if they are free.
     
    Smwutches, May 5, 2017
    #2
  3. Requires a Billing Account?

    I have a question, when I attempt to get a FREE backward compatible game on my Xbox One it brings up a message that I NEED an alternate payment option. Before anyone brings it up, I DO NOT have a 360, so that is not an option to purchase the game on. Why
    is this?
     
    FuzzyBear3157, May 5, 2017
    #3
  4. Smwutches
    Smwutches Guest

    Free download requires billing account, why?

    The system still has to have something to "charge" even if it is a free item.
     
    Smwutches, May 5, 2017
    #4
  5. Smwutches Win User

    Free download requires billing account, why?

    The system still has to have something to "charge" even if it is a free item.
  6. maxen Win User

    Avatar store

    It's a quirk of the billing system. If you create a PayPal account (can be empty, no need to add money to it) and tie it to your Microsoft Account that will be enough to fulfil the 'payment method' requirements. Then you could download your free items.
  7. DuffyS Win User

    Xbox 360 saves to Xbox One help

    I found out just now you can get certain content on the Store on Xbox One, like the Dog Breed one. It's free. So that's great!

    The only thing is, I don't understand is, why when I am claiming free content, does it ask for me to change payment options and my billing address???

    It even says:

    "Free

    This purchase channel requires a billing account. Please add a valid payment instrument. You will not be charged for a free item."

    Well, if I am not charged for a free item, why do I need to fill in my billing address and payment information?
  8. Smwutches Win User

    Requires a Billing Account?

    The 360 store is set up differently than the store on the One/website. The One/website does not consider your Microsoft account balance to be a valid payment option for 360 content so you have to have either a credit card or Paypal on file in order to make
    360 purchases, even if they are free.
  9. Pro RazE Win User

    How i can download GAME ROOM?

    DarkMoofey, i click it but it is asking for Billing...

    But its showing FREE!

    GUYS I DONT WANNA BUY, I WANT TO DOWNLOAD!

    AND I WANNA DOWNLOAD IN MY PC!!!

    It is showing its FREE then why it is asking for billing???

    :(
Thema:

Free download requires billing account, why?

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