free adapter for xbox one kinect

I bought my daughter xbox one s yesterday along with a second hand kinect xone from the Game store. I was told I can complete a form to receive a free adapter for the kinect. I have logged in online and registered the xbox one. when completing the form
even though it shows the xbox as registered the form states it is not? very confusing.

:)

 

free Kinect adapter

Here is a link that gives you the information on claiming your free Kinect adapter. www.windowscentral.com/how-claim-free-kinect-adapter-xbox-one-s

 

Kinect Sensor for Xbox One S

Checkout:
support.xbox.com/.../kinect-adapter

For users upgrading from original Xbox One to Xbox One S

For a limited time, the Kinect Adapter will be available for free to customers who have an existing Xbox One console, an Xbox One Kinect Sensor, and an Xbox One S console. You will need the serial number for all three devices to get the free Xbox Kinect
Adapter. To request your free Kinect Adapter, contact Xbox Support.

To save time, we recommend that you make sure your Xbox One S console, original Xbox One console, and Xbox One Kinect Sensor are registered to your Microsoft account. Go to Device Support to register your devices.

For users new to Xbox One S

Customers who have just purchased a Kinect sensor to use with their Xbox One S console can buy the adapter from the Microsoft Store or other participating retailers

 

Thanks for posting! In order to qualify for the free Xbox One Kinect Adapter, you must have the three following ready to go:

- An Xbox One S console registered on the
Microsoft Device Support page.

- An Xbox One Kinect 2.0 Sensor registered on the
Microsoft Device Support page.

- An original Xbox One console registered on the
Microsoft Device Support page.

Once you have that cleared up, we then recommend reaching out to our chat or phone support team through our
Contact Us page to finish up the process.