Free 3 months not received

Discus and support Free 3 months not received in XBoX Sales and Promo to solve the problem; I purchased a 3 month membership during the “play together with Xbox live gold “ promo and haven’t received the code for 3 months free. It states in... Discussion in 'XBoX Sales and Promo' started by AndyB2909, Mar 16, 2018.

  1. AndyB2909
    AndyB2909 Guest

    Free 3 months not received


    I purchased a 3 month membership during the “play together with Xbox live gold “ promo and haven’t received the code for 3 months free. It states in the T&C that I would have the code by 15/3/18.

    I have spoken to online chat support and they have advised I make this post.

    My service request number is : 1419274786

    My order number was : 3548896771

    I would appreciate help resolving this issue

    Thanks

    Andy

    :)
     
    AndyB2909, Mar 16, 2018
    #1
  2. Haxsaw
    Haxsaw Guest
    I purchased 3 months Xbox live during E3 but I have not received my free 3 months yet

    I purchased 3 months Xbox live during E3 but I have not received my free 3 months yet
     
    Haxsaw, Mar 16, 2018
    #2
  3. Grouch1one
    Grouch1one Guest
    Groove Music Subscription

    I'm posting this piece, I have an issue with my groove pass subscription. I was supposed to get one month free, plus an additional 3 months free. I only received the first month free, and never received a email with the code for the free 3 months. I just
    received a bill for the second month.
     
    Grouch1one, Mar 16, 2018
    #3
  4. AndyB2909
    AndyB2909 Guest

    Free 3 months not received

    bump.

    I was told by online chat that this forum was monitored and it’s the only way to resolve this issue...

    Can anyone help?
     
    AndyB2909, Mar 17, 2018
    #4
  5. Mister Quasar
    Mister Quasar Guest
    Hi AndyB2909!

    This is something the proper teams are looking into; it appears you've already posted in an

    existing thread     regarding this issue. As such, I'll be locking this thread going forward.
     
    Mister Quasar, Nov 3, 2018
    #5
  6. Mister Quasar Win User

    Free 3 months not received

    Hi AndyB2909!

    This is something the proper teams are looking into; it appears you've already posted in an

    existing thread     regarding this issue. As such, I'll be locking this thread going forward.
  7. AndyB2909 Win User

    Free 3 months not received

    bump.

    I was told by online chat that this forum was monitored and it’s the only way to resolve this issue...

    Can anyone help?
  8. walkerwheely87 Win User

    Groove Code of 3 months free not recieved yet since july!

    I signed up on August 14th 2016 for groove music pass during the 1 month +3 months free and did not receive my code for my extra 3 months free. Could I still get it?
  9. penny84-CD44F3FB-318 Win User

    Xbox.com Promo Offer - 6Months Gold = £6

    The offer i am seeing on the site is buy 3 months gold and receive 1 month free.
  10. HEH8ME32 Win User

    Missing 3 Month Xbox Live Gold for January PUBG Promotion? Check here!

    I purchased 2 of the 3 Months subscription under the Buy 3 Months, Get 3 Months Free promotion on 2/10/18 on xbox.com. At that time, the confirmation said that i would receive my code by 3/15/18 and that i was still within the window of time to get the free
    3 months, the end date was NOT 1/30/18. I have checked all of my email accounts as well as my Xbox message center. No codes received.
Thema:

Free 3 months not received

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