Fraudulent Use of my PayPal - Need to speak to Enforcement Team!!

Discus and support Fraudulent Use of my PayPal - Need to speak to Enforcement Team!! in XBoX Games and Apps to solve the problem; My PayPal was used fraudulently and charged for a hacker/scammer's purchase on a DIFFERENT account to mine! I only have one account on xbox which is... Discussion in 'XBoX Games and Apps' started by Mouldy Turnip, Apr 28, 2016.

  1. Mouldy Turnip
    Mouldy Turnip Guest

    Fraudulent Use of my PayPal - Need to speak to Enforcement Team!!


    My PayPal was used fraudulently and charged for a hacker/scammer's purchase on a DIFFERENT account to mine!

    I only have one account on xbox which is this one - . I have never used my PayPal to pay for purchases on Xbox Live, I only use my Debit Card. So you can imagine my shock when last night it pops up on my phone - payment of £6.79 to Microsoft
    Billing successful, reason: Gamertag change. I rushed to check and my Gamertag is still the same, so someone on Xbox has fraudulently stolen my PayPal account to change their OWN Gamertag.

    This is terrible and I have contacted PayPal who have raised the issue with Microsoft. I have phoned MS xbox support and they directed me to 'email' Xbox Enforcement Team to see what action they will take against the individual who has done this.

    I need advice from the Enforcement Team as to what action they will take against the fraudster - (preferably you should BAN THEM!!) - once my money is refunded, which it will be very soon I hope. I've already cancelled my PayPal from being used to buy anything
    more from Microsoft Billing and I really think that fraud and stealing money is a very serious issue and should be seriously addressed by the Enforcement Team once my money is returned.

    Advice please! Can I get a private email from an Enforcement Team member?!

    :)
     
    Mouldy Turnip, Apr 28, 2016
    #1
  2. Daft Badger
    Daft Badger Guest
    Need to speak with enforcement team

    Taken from Enforcement.com:

    I wasn’t doing anything wrong when I got suspended. Why did this happen?

    While some Code of Conduct violations are immediately resolved, XBLPET also conducts reactive investigations. Many of these investigations are triggered by player complaints. The Code of Conduct has no statute of limitations, and users may be enforced upon
    at any time for past offenses.

    A player may be offline (or playing single player) at the time of the suspension, but his or her online status at that particular moment may have no bearing on the reason behind the enforcement. If you receive a suspension and are not sure why it occurred,
    please check the email sent to your Microsoft Account or view your Enforcement History on enforcement.xbox.com.
     
    Daft Badger, Apr 28, 2016
    #2
  3. FearedNightmare
    FearedNightmare Guest
    Need to speak with enforcement team

    I don't see how "attacking" Daft Badger will help you since he's only trying to help you
     
    FearedNightmare, Apr 29, 2016
    #3
  4. Smwutches
    Smwutches Guest

    Fraudulent Use of my PayPal - Need to speak to Enforcement Team!!

    There is no way to contact the enforcement team directly. If you know their gamertag you would have to file a complaint on them via the console in order for them to investigate the other user,
     
    Smwutches, Apr 29, 2016
    #4
  5. Smwutches Win User

    Fraudulent Use of my PayPal - Need to speak to Enforcement Team!!

    There is no way to contact the enforcement team directly. If you know their gamertag you would have to file a complaint on them via the console in order for them to investigate the other user,
  6. bowski477 Win User

    Need to speak with enforcement team

    OP the XBLPET are no longer using the forums to address Enforcement disputes. Please read through
    the following post for instructions on how to proceed. Or use the link that Feared provided for rep disputes.
  7. Daft Badger Win User

    NEEDING TO SPEAK WITH THE ENFORCEMENT TEAM

    The only way to report someone is via your console.The enforcement team only reply in the ban/suspension forums to tell someone why they are banned/suspended.

    Block comms with these people on your console as well.

    Anything else that happens that is not on xbox live is up to you to sort out.

    You are not allowed to call out gamertags on the forums.
  8. Daft Badger Win User

    Need to speak with enforcement team

    Taken from Enforcement.com:

    I wasn’t doing anything wrong when I got suspended. Why did this happen?

    While some Code of Conduct violations are immediately resolved, XBLPET also conducts reactive investigations. Many of these investigations are triggered by player complaints. The Code of Conduct has no statute of limitations, and users may be enforced upon
    at any time for past offenses.

    A player may be offline (or playing single player) at the time of the suspension, but his or her online status at that particular moment may have no bearing on the reason behind the enforcement. If you receive a suspension and are not sure why it occurred,
    please check the email sent to your Microsoft Account or view your Enforcement History on enforcement.xbox.com.
  9. FearedNightmare Win User

    Need to speak with enforcement team

    I don't see how "attacking" Daft Badger will help you since he's only trying to help you
Thema:

Fraudulent Use of my PayPal - Need to speak to Enforcement Team!!

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