Fraud Purchases happen in my account not done by or family

Discus and support Fraud Purchases happen in my account not done by or family in XBoX on Windows to solve the problem; I noticed today that some purchases happen in my account which were not done by me or family members . Looking at the transaction details it is... Discussion in 'XBoX on Windows' started by Sravan Kumar Dunna, Oct 2, 2023.

  1. Fraud Purchases happen in my account not done by or family


    I noticed today that some purchases happen in my account which were not done by me or family members .

    Looking at the transaction details it is evident that those are malicious .

    There are only two devices reregistered in my account ,best of my knowledge both were not used for past 10 days.

    I called the support but to investigate more on this however could not complete the call because calls getting disconnected .

    I have removed my payment option (Deleted the Credit card ) and raised the request for the refund .

    It is very clear that someone logged in to my account and made these purchases .

    Transaction dates are as below.

    I would like Microsoft to investigate on these and provide some details like time and the device name locations through this transactions made.

    October 2, 2023 | Order number 3604445818

    October 2, 2023 | Order number 3922272902

    September 28, 2023 | Order number 7073924645

    September 28, 2023 | Order number 6812826716

    September 28, 2023 | Order number 9593873122

    September 25, 2023 | Order number 9498437694

    September 25, 2023 | Order number 8740850558

    :)
     
    Sravan Kumar Dunna, Oct 2, 2023
    #1
    Error:Failed to connect to localhost port 9200: Connection refused
Thema:

Fraud Purchases happen in my account not done by or family