Fraud on XBOX account, Microsoft no help

Discus and support Fraud on XBOX account, Microsoft no help in XBoX on Consoles to solve the problem; My account was hacked and the person bought 5 different subscription based services. I disputed with microsoft multiple times and no help. The folks on... Discussion in 'XBoX on Consoles' started by JLWBB, Aug 11, 2020.

  1. JLWBB
    JLWBB Guest

    Fraud on XBOX account, Microsoft no help


    My account was hacked and the person bought 5 different subscription based services. I disputed with microsoft multiple times and no help. The folks on the chat said do it this way and then I would get an email denying becuase you cannot return subscription
    services. I took it up with my bank and CC and the put the charges in dispute but Microsoft challenged. In the end I am out $100 bucks and Microsoft is no help. Any ideas.

    :)
     
    JLWBB, Aug 11, 2020
    #1
    1 person likes this.
  2. Desedido Mohabal Jr. Win User

    Fraud on XBOX account, Microsoft no help

    You can contact support and have the subscription refunded. Most subscriptions can be refunded if they are bought within 30 days.
  3. Desedido Mohabal Jr. Win User

    Fraud on XBOX account, Microsoft no help

    I completely get it. What I would advise is to give them a call right away so as not to cause any further damage.
  4. JLWBB Win User

    Fraud on XBOX account, Microsoft no help

    thank you for the reply

    i wish it would be that easy microsoft has been denying this issue repeatedly what i need is an elevation to someone at microsoft that can think versus just following the policy
  5. dillingeruk Win User

    hacking

  6. Smwutches Win User

    Fraud Activity Xbox & Microsoft Accounts

    You would want to contact support directly for assistance. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
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Fraud on XBOX account, Microsoft no help

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