Franken Rewards Not Counting All Achievements?

Hello Xbox Live Rewards team,

My Franken Rewards page on the My Missions section is only showing part of my progress on achievements. I'm seeing that it shows I completed 2 out of the 5 achievements. I completed 8 achievements in Dead Rising 4 (bought the Deluxe bundle for $24), and 2 in
Dead Space (which I bought out of pocket even though I had it via EA Access.

All of the purchases (games, movies, avatar items) seem to have all been added correctly.

Is there just a delay in some achievements showing up on the site, or is it not showing that I completed other eligible achievements? I want to make sure as today is the last day and I don't want to miss out. If it's only counting the Dead Space achievements
I want to make sure to take the time to unlock at least 3-4 more to be safe.

:)

 

Franken Rewards Not Counting any of my Achievements

Hello Hernan69,

Apologies for the inconvenience. We have adjusted your account for that offer, and you should see it complete shortly. The Credits for completing the entire offer should follow once our system picks up that last completion.

 

Franken Rewards Not Counting any of my Achievements

My Franken Rewards page on the My Missions section wasn't showing any my progress on achievements, hence missing the final task.

My 5 first achievements were completed between 25-26 of October.

Could you please revise and correct it?

Thank you,

Hernan69

 

Hello Mountain Dew,

We have determined that there was an issue with your Dead Rising purchase, and have adjusted your account to correctly reflect those achievements. You should see that part of the offer complete shortly, with the offer to complete the entire FrankenRewards
offer to follow. We apologize for any inconvenience caused by your delayed Rewarding.