foutcode 1170000[error code 1170000]

Hello all,





As this is an old thread, I will be locking this one. Updates, games and everything changes often so would be best to create a new thread. Once a new thread is created we will be happy to assist you in any issues or questions you might have.





Thanks,

Brad

1170000 - Xbox Live couldn't sign you in. Usually this means that there's a current Xbox Live outage, or a Windows Update that didn't install. First check the following website to see if there's a known Xbox Live outage:

http://support.xbox.com/en-US/xbox-live-status

If there's no known outage, try the following:

1. Check to make sure you're connected to the internet.
2. Check to see if Xbox Live services are down. This handy website shows the status: http://support.xbox.com/en-US/xbox-live-status
3. If they are all up, go to
   http://www.xbox.com and sign in with the same account you sign in to on your computer/tablet.
4. If everything is okay there, try restarting your computer/tablet with the "restart" option on the power/shutdown menu. Just clicking the off button or turning off your computer/tablet won't work. It needs to be restarted.
5. If you still can't connect, try running the Windows Update Troubleshooter. We have detailed instructions here if you scroll down, but you can get it here: http://go.microsoft.com/?linkid=9830262
6. Check For Updates & install any mandatory, recommended, or optional updates you might have missed.
   
7. Restart your computer - all those updates need to finish & you need to restart to make sure they all went through.

I'm having the same problem with Solitaire. I've checked my Windows updates, and there's an update that isn't installing. So I tried the trouble-shooter to determine the problem, and it tells me there's no problem, but I should install any outstanding updates.
I've never seen a better example of going in a complete circle.

So if we can't log into Xbox Live because of a Windows update that won't install, and the Windows update trouble-shooter says there are no problems, can someone please advise how we should proceed? I'm not only concerned about the Xbox / Solitaire issue
- if there's an update that won't install I'm guessing this might impact future updates too.

Any help would be appreciated.

Marion

Hallo,

Alles is actief en daar ben ik aangemeld via de eerste link die je gegeven hebt.

Ik geraak niet op de site van x-box live.com, pagina niet gevonden zegt hij.( 2de link)

Dan ga ik op mijn laptop naar de spellen die erop staan van x-box en daar kan ik niet worden aangemeld, probeer het later opnieuw komt er dan op.

Alle updates zijn gedaan, dus ik weet het niet meer.

Waar kan het probleem nog meer zitten?

Groeten Monika

[Translation- Hello

Everything is active and there I am logged in via the first link you have given.

I'm not touched on the site of X-box live.com, page not found he says. (2nd link)

Then I go on my laptop to the games that are on it from X-box and there I can not be logged in, please try again later it comes up.

All updates are done so I don't know anymore.

Where can the problem still be?

Regards Monika]

Hi Toroken50,

Thanks for replying! Microsoft Mahjong and Microsoft Solitaire are Microsoft casual games. Therefore, the
Microsoft Casual Games Community
is best able to assist with this issue. The link we provided has a section entitled, "I'm getting an error code in my game. What should I do?" That section will provide troubleshooting steps for this specific error code.

Additionally, I recommend trying the
Windows Update Troubleshooter. According to our
Microsoft Casual Games FAQ, Many issues can be solved by using this helpful
tool.Give this a try and let us know the results.

I hope that this helps you get back in the game.