Founder's cape in my Account is gone

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

Just a friendly reminder though that in-game content is handled by the game support as they have visibility with our account.

To help you, I would recommend reaching out to Mojang. Here you go:

https://support.xbox.com/en-US/help/games-apps/...

Hi Jepium, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

In this situation, the best course of action is to contact Support.

I kindly ask you to speak with Minecraft Support.

https://help.minecraft.net/hc/request/new

I hope this helps.

I once had the among us cape and the founder's cape in my main account

I got the founder's cape in somewhere 2020 and among us cape was there in my main account when I went into my profile

They were not custom capes or anything but provided by minecraft

But after 1.17 I guess I lost them all except my pan cape .

How do I recover those capes they looked very great

I still have them in 1.16 version of the game and they show up on my profile

But after updating to higher version I don't see them.

I also notify that they were not a glitch or something because I checked it on my other devices too on the same account and they were present every single time.

Hi,

Kayece here. An Xbox user, and a gamer like you. Do not worry, I will be here to help and assist you today.

For this, please request Minecraft support. On the Category, please choose Events and Promotion. On the Subject, choose Cape.

https://help.minecraft.net/hc/request/new?ticke...

If you need more assistance, please let me know.

Stay Safe!

Same here bro. My founder cape is suddenly disappear and I REMEMBER I claimed once 4 years ago and I don't know why my founder cape suddenly disappear... It's kinda sad to be honest...