Found a sure fire fix for the XBox Live Disconnects and Profile Download Issues

Discus and support Found a sure fire fix for the XBox Live Disconnects and Profile Download Issues in XBoX on Consoles to solve the problem; I'm going to go buy a PS4 this week because this is absolute BS. I have a 4GB XBox so it's one of the older ones--ones that others have found similar... Discussion in 'XBoX on Consoles' started by Scuzz1974, Apr 27, 2014.

  1. Scuzz1974
    Scuzz1974 Guest

    Found a sure fire fix for the XBox Live Disconnects and Profile Download Issues


    I'm going to go buy a PS4 this week because this is absolute BS. I have a 4GB XBox so it's one of the older ones--ones that others have found similar issues with.

    Between work and family and school haven't really had time to play a game since December. Had some free time today and thought I'd see if the new Batman AO DLC was available.

    First, it says I can't connect to XBox Live.

    But then when I test the connection, everything is fine.

    Then I'm logged into XBox Live...and it logs me out of my profile.

    Deleted my profile out of the system so I can redownload it, and it either tells me that I can't or it hangs up 1/2 way through and I have to reboot the system.

    And yes, I've spent the past three hours going through this forum and trying every canned answer the XBox whiz kids have suggested and none of them have worked, and that's because this is apparently an issue on their end, not yours or mine.

    But instead of manning up and admitting that, they give canned answers and in one thread, even suggested to someone that they disconnect every other wireless device in their house. Really? So the ten other devices that are connected work flawlessly, but
    the issue is with them and not the XBox or its servers, huh?

    So although I was on the fence on buying a new system until at least fall--and was leaning towards sticking with Microsoft--but now I'll just to go to your competitor. I can understand if you're having a technical issue on your end that you're working to
    resolve, but then be honest and upfront about it instead of making people jump through hoops on their end.

    :)
     
    Scuzz1974, Apr 27, 2014
    #1
  2. Aeolian Jean
    Aeolian Jean Guest
    Error Code 80070525 and random disconnects from Live.

    I've been having random disconnects from Xbox Live for over a month now. I read today that deleting your profile and re-downloading it can fix the issue.

    I deleted just the profile today, not the items and saves. However, when I try to download my profile I now get error code 80070525 and statement Live Profiles can't be downloaded right now.

    Literally right before I deleted my profile I was online and I had no issues connecting to Live.
     
    Aeolian Jean, Apr 27, 2014
    #2
  3. beefysupr
    beefysupr Guest
    Backwards compatibility question

    Hi, so I downloaded NBA Jam Fire Edition on my Xbox One. So I launched it and it said disconnected from Xbox Live using the 360 titles, then when I was in the game I tried to sign into my Xbox Live it showed the 360 login screen which I selected to sign in and said sorry this profile can't connect to the Xbox live on this console. Now I just wondering if you are able to sign in for the backwards compatible games or its just you as a continue without save thing. Sorry just was able to find an answers for this. Thanks for any help!
     
    beefysupr, Apr 27, 2014
    #3
  4. DGYT
    DGYT Guest

    Found a sure fire fix for the XBox Live Disconnects and Profile Download Issues

    Those issues with the 4GB are usually hardware, not a network connection error. But I get what you mean. Also, about that person who said to "disconnect everything" was most definitely not a rep. of microsoft. In fact, the ratio of microsoft employees to
    users on this forum is easily 1 to 5 . What error code does it give you when it says it can't? Since you have been offline for so long , they could have locked the account wanting you to update your security information . Have you tried calling support over
    the phone? You probably have , but you didn't say. What was the result of that? Because from what you're saying it seems you've been taking advice solely from the forums. Im Not trying to be callous , Just trying to access the situation. I'm not an employee
    either, just someone trying to help.

    -

    Hope to hear back from you soon.
     
  5. DGYT Win User

    Found a sure fire fix for the XBox Live Disconnects and Profile Download Issues

    Those issues with the 4GB are usually hardware, not a network connection error. But I get what you mean. Also, about that person who said to "disconnect everything" was most definitely not a rep. of microsoft. In fact, the ratio of microsoft employees to
    users on this forum is easily 1 to 5 . What error code does it give you when it says it can't? Since you have been offline for so long , they could have locked the account wanting you to update your security information . Have you tried calling support over
    the phone? You probably have , but you didn't say. What was the result of that? Because from what you're saying it seems you've been taking advice solely from the forums. Im Not trying to be callous , Just trying to access the situation. I'm not an employee
    either, just someone trying to help.

    -

    Hope to hear back from you soon.
  6. OllyBongo1 Win User

    having trouble staying on Xbox live

    try deleting your profile off the console HDD and then re download your Xbox live profile and it should sort your disconnection issue out, here is the official way to do it

    let us know how it goes and if you manage to fix your issue
  7. xHistoria Win User

    80151901 Error

    The same goes with Me . Either it shows up ''Sorry , this profile can't connect to Xbox Live on this console . To fix it , download it again. '' And sometimes it pops out below ''Disconnected from Xbox Live '' . Anyways , Any Idea what ''To fix it , Download
    it again'' Means?
  8. Mister Darcy-9112DFB Win User

    xbox live disconnecting

    Greetings, XX T Rule XXX. Just to make sure I'm understanding you correctly it seems like you get disconnected from Xbox LIVE whenever you start a game, right? If this is the case, you will need to redownload your profile. Steps for how to do this can be
    found in this support article titled "Download, move, or delete your Xbox LIVE profile." Give it a shot and let us know if it helps resolve your issue.
    Thanks in advance!
  9. DRGY55 Win User

    Not awarded achievements I have completed

    If that happens, just download your profile again... sign out and then press the big "X" button and go down to "Download Profile." Be sure you disconnect from Xbox live and reconnect before you do it though, cause it'll download your profile as it was the
    last time you reconnected to Xbox Live! Hopefully that helps :)
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Found a sure fire fix for the XBox Live Disconnects and Profile Download Issues

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