Forza won’t load

Hey Ricky,

I’ve found this is a known issue with FH4 on Series X|S consoles where the game may not load from quick resume. This should be resolved soon in a future update.

Forza Horizon 4 known issues

If you have a PC, Xbox One or another Series X|S console, try loading the game on there as there could be a delay with your profile syncing the game data to your console.

If you manage to successfully load the game on another console, then launch the game on your Series S.

Refer to this thread:

https://forums.forzamotorsport.net/...x-Series-S-X-Infinite-Loading-Screen-Fix.aspx

If you don’t have another console to try this, perhaps ask a friend or family member if you can try this on their console and sign in with your profile.

Game saves can get corrupted and the sync to retrieve your data from the cloud could be paused which can cause game crashes, endless loading screens or an

infinite loop of failed load attempt errors. Fortunately, these errors can usually easily be resolved.

Try setting your console to offline in network settings, you can always set it back to online after.

https://support.xbox.com/en-GB/help/hardware-network/connect-network/using-xbox-one-offline

Another thread with the same question:

https://forums.forzamotorsport.net/turn10_postst165002_Infinitive-loading-screen.aspx

A few people on the Forza forum mentioned that simply updating the controller fixed the loading screen issue.

To conclude, solutions to try:

1. Try sync the game on another Xbox console.

2. Set console to offline then restart.

3. Remove then reinstall any game Add-Ons.

4. Update controller firmware (unlikely fix but worth a shot).

5. If you’re part of the Xbox Insider program, leave the program and see if this helps (you can always rejoin as an Insider if you wish).

The suggested solutions may just be a temporary fix/

workaround and won’t necessarily prevent it from

happening in the future. There’s no guarantee the

issue won’t occur again but at least you’ll know

what to do if it ever does!

If none of these solutions resolve the problem, reach out to support. Submit a ticket to Forza support

If this issue persists or you encounter further issues, report it as a bug so the team can investigate.

https://support.forzamotorsport.net/hc/en-us/articles/360007687533-How-do-I-report-a-bug

Hopefully this helps and this is all sorted for you soon

Well I have a Xbox series S and i bought forza horizon 4 digital and it doesn’t show no codes whatsoever but when I get to the main menu and press to start it loads endlessly. I created a new account and tried to see if it does the same thing and it doesn’t , it loads perfectly fine and I can play and everything so I feel like something is wrong with my main account,whether it’s that someone reported me or something or maybe my Saved data is corrupted some how.

I’m new to all this so I’m really confused on what could cause this to happen, hopefully it’s something simple and I can recover my game with all the progress saved.

Hello there @RickyCorr, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support. I want you not to worry about the situation because I am here to help you out! I believe your console might need either a network reset or just a system refresh. I would like you to go through the following steps to clear the Mac address and then perform a quick power cycle on your console:

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console.

Another thing you should check is your NAT type. I would like you to check your NAT type if open because that could sometimes interfere. to check for the NAT type you can follow the steps below:

Settings > Network Settings > NAT type => It should be open.

If the NAT type is not open, you will need to open some ports with your internet provider. These ports must be open for Xbox Live to work: Port 88 (UDP) Port 3074 (UDP and TCP) Port 53 (UDP and TCP) Port 80 (TCP) Port 500 (UDP) Port 3544 (UDP) Port 4500 (UDP).

In case the issue still persists after the previous steps have been performed here is the official link to all the network troubleshooting steps that can help sort this out for you.

The link: Troubleshoot your Xbox One network connection | Xbox Support

In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming!

I’ve tried all of the things you mentioned and it still happening, what else can I do?

Hi Ricky,

Thanks for updating us on the issue. If you're only experiencing this issue with your main account, try to reinstall your profile on your console.

It’s possible that the local save for the game has been corrupted, clearing the local save and resyncing to the cloud may help. Instructions on how to do this are under step 7 here: Troubleshoot game issues

You may also want to take a look at this Reddit thread, with the same question here

If this issue persists contact support:

Xbox support

Forza support

Hopefully this helps!