Forza Motors 7 - No Sound after the upgrade from Xbox One S to Xbox One X

Mike L_791 · Mar 16, 2019

Hello,

Recently, I upgraded to Xbox One X and downloaded the update from webstore for Forza Motors 7.

During the updating, I was able to play the game, but there was no sound at all. After the completion of the download, still no sound.

I played other games, but they work fine. Should I re-install the 1TB game? or request a replacment of Xbox One X? Here's my system.

TV: Samung NU8000

Soundbar: LG SJ9

Connection: Xbox One X HDMI out-> SJ9 HDMI In

SJ9 HDMI-out -> TV

There was no sound issue when I played the game with Xbox One S.

I really appreciate if you can advise regarding this issue.

Thank you.

:)

XBF Felixx P

Hello
Mike L_791,

Thanks for reaching out to Xbox forums support.

The fact that you're only having issues with the one game and all your other games are working fine suggests to me

that it's may be an issue with that particular game's latest update.

I would recommend
Uninstalling and Reinstalling the Game from your console .

That should resolve any glitch that may have occurred causing it to not have any sound.

Try that and let us know how it goes!

I hope this helps!

Good luck!

Felix

Xbox forums support

Cowgrlzroc

Sorry to hear about your issue. As recommended, try uninstalling and reinstalling the game. Try not to interrupt the download. If that doesn't work, I recommend contacting the developer's tech support. I found some similar reports of loss of sound with
this game, and they may have some suggestions.

Best wishes,

Cowgirl

CHAKA PAKUNI

Coming from the Xbox One S, Forza 7 played perfectly. Got my Xbox One X and now it’s taking 15 seconds to load stock paint jobs. The Subaru legendary BRZ instead of showing up as metallic showed up as primer gray. WTF? This is a horrible downgrade at
the cost of $550. If you are looking to get the One X for this game,

ngocphi

No the series s

With xbox one devices there is no compatibility of s or x or og

It's just xbox one

With one x gets HD upgrades when available

XBF Mohammed C

Unfortunately not, you can only upgrade from the Xbox One console to the series X or series S.

Forza Motors 7 - No Sound after the upgrade from Xbox One S to Xbox One X