Forza Horizon4 미성년자가 구매해서 프로그램 실행이 않됩니다. 환불요청 합니다.

jiseongpark1 · Jun 24, 2019

Forza Horizon4 미성년자가 구매해서 프로그램이 실행이 안되는것 같습니다.

환불요청 합니다.

환불이 불가 경우 게임이 상 으로 실행 수 있도록 법 대린인이 동의하에 게임치 상 으로 실행 수 있도록

지원 바랍니다.

핸드폰번호 hp

08201098450806

아래로 화하면 되나요???

아니면 연락주세요.

환불이 안되서 찾다가 겨우 문의 드립니다.

080-791-0880

☏ 1577-9700

◐ 이용 시간 : 평일 09:00~21:00

:)

Onyx Is Here

If the game was purchased within the last two weeks and has less than two hours of gameplay then you should be able to process a refund by logging in to
https://account.microsoft.com and searching your billing history for the item.

If you have trouble doing this then you can fill out this refund request form
https://xbox.com/refund. Be sure to include the order number of the game in your request.

Once you fill out the online form it can take up to 78 hours for Xbox to respond to you via the contact information you provide in the form.

If you have trouble with the refund online you can contact Xbox Support for more assistance.
https://support.xbox.com/contact-us

NeoDan123

You will need to contact support as we in the forums do not have access to the system.

You will need to request a refund through

https://support.xbox.com/en-US/contact-us/

I would suggest you remove your contact information as the forums is a public forum.

chulgihan

null

Good day! I am Independent Advisor Paul R. and also a Microsoft/Windows user like you and I am glad to be able to provide assistance to you today. I understand that Forza Horizon 4 is not working on your computer.

I would just like to double check a couple of info as well.

Is this the first that you will run/play the game?

What is the anti-virus that you are using/installed on your PC?

Regards,

Paul R.

I played game before with Xbox controller, now i want to play with only keyboard. and now the problem happens.

I use ANN-LAB anti viurs program and windows10 basic protection.

par_0511

Hi chulgihan, I understand that the issue is not yet resolved. Having said that, do you mean that when you are using the controller the game is working fine?

par_0511

null

Good day! I am Independent Advisor Paul R. and also a Microsoft/Windows user like you and I am glad to be able to provide assistance to you today. I understand that Forza Horizon 4 is not working on your computer.

I would just like to double check a couple of info as well.

Is this the first that you will run/play the game?

What is the anti-virus that you are using/installed on your PC?

Regards,

Paul R.

Forza Horizon4 미성년자가 구매해서 프로그램 실행이 않됩니다. 환불요청 합니다.