Forza Horizon4 You entered your email address incorrectly when you first started. Then it...

For this you're best going through the Forza Horizon 4 support to amend your email setup.

They'll be able to verify you that way which Microsoft will be unable to do.

Hey there, I Is Hoodini

What email provider did your friend use to create the Xbox Live account? (You can find this out with the @gmail.com, @yahoo.com, etc)

When was the Xbox Live Account created?

If your friend has entered the email address incorrectly when signing into Xbox Live, then all they need to do is enter the correct email address when they sign into their account.

Regards,

More than likely you're entering the email address or password incorrectly when trying to download your gamertag to the new console.

You can connect a keyboard to the console for easier typing. Why not try that?

Maybe your bank building has taken away the right for you to buy something or maybe you have entered your email address incorrectly, Or in another note go to the shop and buy MS points there using your card.

If your birth date was entered incorrectly you can change it by going to

http://account.live.com

Enter in your email address and password and it will open up your windows live account info.

Click on 'edit personal info' and put in your correct birth date.