Forza Horizon on Windows 10 FH501

See this page: Error FH501 occurs when you launch Forza Horizon 3
on Windows 10

You may also want to check if there is any update for your video card:
Nvidia or AMD

Hello
אליזכרוב ,

Sorry to hear that you're dealing with this issue playing Forza Horizon 3's demo.

It seems that the your current video card on your PC does not support Directx 12, a format that is integral to playing the game. If I were you, I would suggest following the steps here on our support page entitled

Error FH501 occurs when you launch Forza Horizon 3 on Windows 10 to try and resolve this issue.

Give the steps there a look through, try them and let us know if that helped when you get a chance.

Much Thanks!

There may be corrupted game installation files. Let's reset the game from the Settings menu. Here are the steps:

1. Click Start and click Settings.
2. Select System.
3. Select Apps & features.
4. Find the game and click Advanced options.
5. Click Reset.
6. Restart your device so that the changes can take effect.
7. Launch the game and check if you'll encounter the same issue.

We also recommend keeping the device up-to-date. See
How to get software and driver updates for Windows 10 for the steps.

I have done all of this and still encounter the exact same issue, I apologise for the late response, but I have been extremely busy with work and college

Hi,



The error message that you're getting pertains to the device's graphics card. To play the game seamlessly, the device should be running on an

NVIDIA GTX 750 Ti or AMD R7 250X. Based on the image you've provided, it shows that your device is using an
AMD Radeon HD 6450 which is lower than the required graphics card.

You may still run the game. However, you'll need to adjust the in-game graphics options in the game settings. Refer to the steps below:

1. Go to Options in the main menu.
2. Select Video and then Screen Resolution.
3. Set the screen resolution to a low setting. Lower settings may work better.
4. Set Dynamic Render Quality to Low. This should maximize performance at the cost of visual quality.
   

Refer to
Forza Horizon 3 product detail page for more information regarding the game's system requirements.

For additional information on how to improve the game's performance, visit the
Forza Motorsport website.

If you have other concerns, don't hesitate to get back to us anytime. We're here to clear things up.

The next troubleshooting solution we'll need to perform is to replace the files that run the game. You may do this by uninstalling and reinstalling the game. Refer to this

link for the steps.

Notify us with the progress. We're here to provide you additional assistance in case the same instance occurs.