Forza horizon 5 syncs and I can play on cloud play but when I install the game it syncs...

"Forza horizon 5 can only enter the game when the network is disconnected, and then turn on the network, Can play normally."

When you turn the network on after launch, does it sync your profile as well?

It should sync automatically to the cloud while I'm play, right? Then, all the other console has to do is update it's data by importing it from the cloud during the syncing process. For some reason, it doesn't do that. For example, I can play on both consoles
with Halo 5 and MCC and all the data syncs. (I can mess around with Forge in MCC or H5 OR I can play the campaign on one console and the pick up where I left off an hour later on the other.) However, when I jump on to Forza and run a few races or just drive
around in the game, what ever progress I make doesn't sync (or if it does, it doesn't sync on the other console because of a glitch or something).

Hi Jojohd3, my name is Jose, and I would be happy to help.

I'm very sorry to hear about your loss of progress in Forza Horizon 5. It appears your save data has been lost or corrupted.

There are a few things you can try to regain your progress:

Check if you have a backup of your saved data. If you saved your save data to a cloud storage service, such as OneDrive or Xbox Cloud Gaming, you can try to restore it.

Try syncing your saved data with the cloud. Forza Horizon 5 saves save data to the cloud automatically, but there may be an issue with syncing. To try syncing your saved data, open the Settings app on your Xbox and follow these steps:

1. Select Games & apps.
2. Select Games.
3. Select Forza Horizon 5.
4. Select Options.
5. Select Sync Saved Data.

If you've tried all of these steps and still can't recover your progress, you can contact Forza Horizon 5 support for help.

Here are some tips to help you regain your progress:

1. Be patient. The troubleshooting process may take some time.

2. Be persistent. Don't give up if you don't get an immediate response.

3. Provide as much information as you can. This will help support investigate your issue.

I hope this helps you regain your progress in Forza Horizon 5.
Jose

Greetings,

Well I played Forza 5 for the first time in ages and had to wait a while for the sync to happen and when it got to 100% it informed me the sync had failed, so I tried again and that worked fine.

However with Trials Fusion no matter how many times I retry it always fails, other games like Forza, Horizon 2 and Riptide can fail to sync at time but a retry usually works. Not with Fusion which does not seem to do the same level of negotiating that the
other games seem to do, just a quick check and fail.

Is it possible to get the data for Fusion removed from the cloud so the data on the concole can be re-uploaded?

Your save is gone i'm afraid.

For some reason Forza 5/Horizon 2 sometimes have an issue syncing with the cloud server,will get to 99% & fail.

If you had tried to sync it again it would of synced properly or given you the option to use an older save.

I feel your pain,i lost a save with about 150 hours worth of gameplay on Forza 5