Forza horizon 5 starting and then turning off (crashing)

JohnFritiofsson · Jan 3, 2022

So i bought horizon 5 recently and i have it installed and all. But when i try and start it i come to the black screen with text thne it crashes, i have the latest graphics drivers, i would also try adding it as an expection to my firewall if i had access to the exe file....

I cant change permissions for it sadly nor the install folder aswell. Help someone ty

:)

GergoLoczi

this problem is live to i want to start forza horizon 3 and my pc is crashed... im turn off my pc and that happened sorry for english

Jesse E'

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

What error codes do you get? Looking at the known issues list, frequest crashing on Forza 5 is listed there. Here's the recommendations for troubleshooting the issue https://answers.microsoft.com/en-us/xbox/forum/...

JohnFritiofsson

I did try this before. Bur u haven't since i uninstalled the game yesterday and surprise that didn't help

Nursemorph

Are you using a 3rd party internet security program? Things like Avast, Norton, Kaspersky etc? If so, try disabling and just using Windows Firewall...the game can be very temperamental

SmartLace1968

Hi there! This is Virginia O.

I understand that you are experiencing issues with your Xbox crashing when playing Forza Horizon 5.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Please do the power cycle. Press and hold the power button on the console until it turns off.

Unplug the power cord and wait for a few minutes.

Plug the power cord back in and turn on the console.

And then avoid quick resume. Do not use the Quick Resume feature for Forza Horizon 5. Because some users have reported that this feature can cause crashes.

Next is to check for game updates. Kindly make sure that Forza Horizon 5 is updated to its latest version.

If the issue persist after performing the troubleshooting steps, please uninstall and then reinstall the game in order for the corrupted files will be deleted from the game.

Thank you for your cooperation.

Forza horizon 5 starting and then turning off (crashing)