Forza Horizon 5 on PC Crashes Immediately After Startup

EncryptedOS · Nov 12, 2021

I recently downloaded Forza Horizon 5 on my PC (for streaming purposes) and paid for early access so I could go ahead and play; but upon opening the game, it immediately crashed. In fact, every time I open it, it survives about 8 seconds before freezing and crashing (Luckily, my Xbox does not have this issue and I was still able to play it early).

I've tried about every recommendation on the Forza support page including reinstalling the game, resetting the Microsoft Store, resetting the game via Apps & Features, redownloading Visual C++ distributions, etc., etc., but I still get the same result.

I've checked the event viewer and get this error code every time: 0xc000001d.

Any clue what the issue may be?

God bless,

Hannah

:)

Jesse E'

I'm afraid the issue is on Forza's end. I did try to troubleshoot this with someone else yesterday and we spent all day and no luck. Since it has been acknowledged, I'll suggest you reach out to Forza support for assistance https://support.forzamotorsport.net/hc/en-us/re...

Jesse E'

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

Yes, it is a known issue and has been acknowledged by Forza. See here https://answers.microsoft.com/en-us/xbox/forum/...

Jesse E'

No problem. Sorry about that

EncryptedOS

That's what I was afraid of, but I appreciate your assistance here, nonetheless. Perhaps the issue will be addressed soon. I'm at least still able to play it on Xbox, so I'm not very concerned about it working on my PC right now.

EncryptedOS

This just refers me right back to the support page, which even after performing a majority of the steps recommended on the page prior to writing this post, has not solved my issue.

I understand that the error code references an issue caused by missing or faulty files, but I have installed this game twice and still receive the same error message, so I'm not sure what's causing the failure. I thought the problem might be the drive I was saving the game to, so I deleted the game after the first installation failed and downloaded it to a different drive the second time, but I still receive the same results.

Forza Horizon 5 on PC Crashes Immediately After Startup