Forza Horizon 5 keeps crashing during tutorial

MA YUZHE1 · Jun 14, 2023

I have tried to finish the tutorial at least 5 times and every single time the game just suddenly crashes during or just before the race with the AMG car. It's always during the race with the AMG, and the most annoying thing is I don't even know why. I have seen another thread about a similar issue but the game crashes during the race with the 3rd car but the solution in the reply was not helpful at all or at least not applicable to me. My computer is perfectly fine and Xbox says that my computer "should play great on this game", I also set the graphics to the absolute lowest, and the game still crashes. What's worse is that it takes like 5 minutes to load the game back up and also I can't skip the tutorial even when I know how to play the game already (I have played before). Really annoying, please help. I just wanna play some Forza Horizon 5.

Oh great, even the screenshot doesn't wanna load.

edit: finally it loads

:)

WattyNuela

Hello Ma, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.
Not a Microsoft employee.

I'm sorry to hear you're not able to play Forza Horizon 5 due to this unexpected crash while playing the tutorial. Let's try to sort this out.

However, may I know if the error code you're getting is always the same each time the game crashes?

Meanwhile, may I ask if you tried all the possible solutions provided in this related article:

https://support.forzamotorsport.net/hc/en-us/ar...

MateusFontana

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community. This is an issue already recognized by the game's team of developers, and they are working to resolve all the issues that are affecting players. This problem and others that have already been reported can be seen in the article below.

https://support.forzamotorsport.net/hc/en-us/ar...

(Before trying any of the solutions below, use the steam file integrity check tool)

- I suggest you try the solutions provided by the developer in the article below.

https://support.forzamotorsport.net/hc/en-us/ar...

- If none of the above solutions solve the problem, try the alternatives below.

I don't know if you tried, but the error code you reported is displayed when the system might have corrupted files. Usually, the problem is solved using the tool below.

https://support.microsoft.com/en-us...em-files-79aa86cb-ca52-166a-92a3-966e85d4094e

- This issue can also happen due to some third-party application that is conflicting with the game, usually, it can be applications like antivirus or applications that overlap the game in some way. It is suggested that you disable Windows Defender, or uninstall the antivirus, or at least disable it.

- Try running the game as an administrator too, and see if the problem is resolved.

* If none of the above solutions solve the problem, I suggest you try the solution below.

Download the Create Windows 10 installation media application from the link below, at the end of the download run the application, and then follow the instructions given by the program at the end click on upgrade. Rest assured none of your files will be lost, this is a system restore that will try to fix this error.

https://www.microsoft.com/en-us/software-downlo...

*Thank you in advance for contacting, I hope this can help you.

Mysteryunknown

Try running Forza Horizon 5 as an administrator. It fixed my random crashes.

XBF Jasmine Z

Hi Joakim,

Sorry to hear Forza Horizon keeps crashing right after the picture.
If Forza Horizon 4 is disabled from being a background app it may crash or hang when suspending and resuming. check whether the setting is set to Off: Privacy > Background apps > Forza Horizon 4 > Off. Please keep this setting On.

I hope this helps ^‿^

TXTIM

It doesn't run for me either. Windows 11 + Forza Horizon 4 or 5 = Crash and Burn

Forza Horizon 5 keeps crashing during tutorial