forza horizon 5 is uninstalling himself without doing anything

BastienDe Macedo · Oct 25, 2022

Hello .

I think i said everything in the title so i don't know why but this game wich is the only one to do this uninstall himself without telling me , it's the 3th time it did this , the first time it was because i stoped an update and the other times i saw it because i tried to launch it from my start menu after not playing it for at least 1 month . I don't want to download this game another time because i can only download at a speed of 100kb/s to 1,1mb/s so it takes at least 2 days to install .

thanks to anyone who can respond to me .

:)

JosefLBohorquez

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this BastienDe

May I know if you have a cleaning software, antivirus or similar in your PC?

If not, do you have this game installed in the C: drive? Or you selected a different drive for this game?

Also, when this started to happen? Do you know if your windows system received an update recently?

Do you notice a pattern when the game uninstalls by itself?

And what did you tried so far to fix this problem

In that way I can advise you different things or how to proceed

Bastien De Macedo

it's strange because the first time it was because i cancelled an update but if i let the update going it's good , i think the game will not update himself without at least launching it , i will see what is going on soon , i'm reinstalling it .

Bastien De Macedo

Hello .

I have multiples apps like kaspersky , glasswire , fraps , gaomon tablet , some 3d stuff and the rest are games on my external HDD . The first time i installed fh5 on my external storage and some times it also crashes and i got the bandwidth warning , it was of course the HDD speed and not my CPU ressources , i got an 10th gen i5 , after he uninstalled himself i reinstalled it but on my C: NVME 512gb SSD with windows . I'm on windows 11 here a picture of my settings (it's in french because i'm ) and i install forza from the xbox app and not from the microsoft store . I would like to copy the entire game in case something goes bad but the executable won't let me do this and i think the MS store is so protected that i could not even launch it .

[mod removed - personal information]

JosefLBohorquez

Hi, is not necessary to share your email in screenshots. The opposite. Please avoid sharing any kind of personal information, as this forum public anyone on the internet can view it
Delete the picture as soon as possible

Now, going back to the main topic:
If possible please turn off temporarily the antivirus and similar apps in your PC.

After that check if you have storage sense and delivery optimization enabled and turn off both features to see if that works:

https://support.microsoft.com/en-us/windows/man...

https://support.microsoft.com/en-us/windows/why...

And unfortunately is not possible to copy game folders (downloaded from the Xbox app / Microsoft store) the files are protected and encrypted

minghzhang

I reinstalled Forza Horizon 4 without any problems.Only Forza Horizon 5 will have an error.

forza horizon 5 is uninstalling himself without doing anything