Forza Horizon 5 is not launching Error code 0x803F001

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

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Make sure you are signed in to the Microsoft Store and Xbox app with the same account that you used to purchase Forza Horizon 5.

Check for updates for the Microsoft Store and Xbox app by going to the Microsoft Store and clicking on the three dots in the upper right corner, then selecting "Downloads and Updates". If there are updates available, install them and try launching the game again.

Restart your computer and try launching the game again.

Make sure that your computer meets the minimum system requirements for Forza Horizon 5. You can find the minimum requirements on the Microsoft Store page for the game.

If you have multiple accounts on your computer, make sure you are signed in with the account that owns the game.

If you are using an Xbox Game Pass subscription to access Forza Horizon 5, make sure that your subscription is active and that you are signed in to the Microsoft Store and Xbox app with the same account that you used to purchase the subscription.

If you have tried all of the above steps and are still experiencing the issue, you may want to try uninstalling and reinstalling the game. To do this, go to the Microsoft Store and click on the three dots in the upper right corner, then select "My Library". Find Forza Horizon 5 in the list of installed games and select "Uninstall". Once the game is uninstalled, go back to the Microsoft Store and install the game again.

I hope these steps help resolve the issue you are experiencing.

I have this error when I try to launch Forza Horizon 5 and Flight Simulator. Launch Xbox app is fine.

This issue start at first time launch. I never play Forza and flight sim in my life.

Created a new local admin account, launched the Xbox app, tried to download Forza Horizon 5, and still got the same error pictured in the screenshot.

So I just bought the disc version of Forza Horizon 5 and everytime I try to launch the game it says “something went wrong” and displays the error code 0x87e50031. Please help me.

I can’t play some of my games

no, it only happens with forza horizon 5 and i don't get any error code, it just cancels the download by itself