Forza Horizon 5 is currently not available in your account. Make sure you are signed in to...

Ive tried everything that was listed here now all i get is: Forza Horizon 5 is currently not available in your account. Make sure you are signed in to the Store and try again. Here’s the error code, in case you need it: 0x803F8001

Yes i am currently signed in under my only microsoft account that the game was purchased on.

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

Make sure you are signed in to the Microsoft Store and Xbox app with the same account that you used to purchase Forza Horizon 5.

Check for updates for the Microsoft Store and Xbox app by going to the Microsoft Store and clicking on the three dots in the upper right corner, then selecting "Downloads and Updates". If there are updates available, install them and try launching the game again.

Restart your computer and try launching the game again.

Make sure that your computer meets the minimum system requirements for Forza Horizon 5. You can find the minimum requirements on the Microsoft Store page for the game.

If you have multiple accounts on your computer, make sure you are signed in with the account that owns the game.

If you are using an Xbox Game Pass subscription to access Forza Horizon 5, make sure that your subscription is active and that you are signed in to the Microsoft Store and Xbox app with the same account that you used to purchase the subscription.

If you have tried all of the above steps and are still experiencing the issue, you may want to try uninstalling and reinstalling the game. To do this, go to the Microsoft Store and click on the three dots in the upper right corner, then select "My Library". Find Forza Horizon 5 in the list of installed games and select "Uninstall". Once the game is uninstalled, go back to the Microsoft Store and install the game again.

I hope these steps help resolve the issue you are experiencing.

Kindly sign out on both Xbox App as well as Microsoft Store before attempting to install the bundle again. Make sure that you're signed in under the correct account.

Also, make sure that you have the Forza Horizon 5 game installed before installing the add-ons.

Hello, My name is David. I am an independent advisor, happy to help you today.

If you can't find or install the DLC expansions for Forza Horizon 5 on your PC, here are some troubleshooting steps you can try:

Check account and platform compatibility first: Make sure you're using the same Microsoft account on both your Xbox and PC. Also, confirm that the DLC expansions you purchased are compatible with the PC version of Forza Horizon 5. Some DLC may be exclusive to the Xbox console and not available for PC.

Then verify ownership and installation: On your PC, open the Microsoft Store app and navigate to the Forza Horizon 5 page. Check if the DLC expansions you own are listed as purchased or available for installation. If they appear as your own, try clicking the "Install" button to start the installation process.

We can also try checking for updates: make sure Forza Horizon 5 and the Microsoft Store app on your PC are up to date. Sometimes updates can resolve compatibility issues and allow DLC to be installed. Launch the Microsoft Store app, click the three dots in the top right corner, and select "Downloads and Updates" to check for available updates.

If the above has not worked, reinstall the game: If the DLC expansions still do not appear for installation, try uninstalling and reinstalling Forza Horizon 5 on your PC. This can update the game data and allow the DLC to be recognized and installed correctly.

I hope this helps.

Best regards.

Thank you so much for letting me know.

We just need to make sure that you're signed in under the correct Microsoft account. Please sign in to https://account.microsoft.com/billing/orders and then locate the transaction for the game Forza Horizon 5. Once confirmed, sign out on your Microsoft Store App as well as Xbox App and then sign back in using the correct Microsoft account.