Forza Horizon 5 INVALID PROFILE Error Code E:7-19

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Lec, I did a quick search to respeit your question and found a case in our community of a colleague who might be able to help you.

https://answers.microsoft.com/en-us/xbox/forum/...

Forza Horizon profile is no longer available with an error code or an Invalid Profile.

https://support.forzamotorsport.net/hc/en-us/ar...

You will need to follow the steps in this article:

https://support.forzamotorsport.net/hc/en-us/articles/360005306553

If none of the relevant steps work, then you would need to submit a "lost save data" ticket, the link to which is found at the end of the article

support, https://aka.ms/Forza support forza horizon 5 error code e:10cd-f please fix this problem help me

Bonjour,

Lorsque je lance Forza Horizon 4 sur Xbox One X, la synchronisation des données pour Forza Horizon 4 s'effectue. Arrivée 99%, la synchronisation s'arrête et le message suivant apparaît : "profil non valide. Le profil Forza Horizon que vous essayez de
charger n'est plus disponible. Pour plus d'informations, Veuillez visiter https://aka.ms/FH4GameSave code erreur : E:47-0"

Quelqu'un t- il déj eu Le même problème et pourrais m'aider? Merci d'avance

[Translate by Mod]

Hello

When I launch Forza Horizon 4 on Xbox One X, data syncs for Forza Horizon 4. At 99%, the sync stops and the following message appears: "invalid profile. The Forza Horizon profile you're trying to load is no longer available. For more information, please
visit https://aka.ms/FH4GameSave error code: E:47-0"

Has anyone ever had the same problem and could help me? Thanks in advance

Hello, Calvin D. I’m Arturo, a community user like you, and I'll be glad to provide assistance with your inquiry today.

I’m sorry to hear you have trouble with Forza Horizon 5. Usually, this error appears due to corrupted data on your profile.

Not only that, but I would like to ask if you tried retrieving your progress by performing each of the potential solutions provided in this related support article created by the game developer:

(Depending on the platform and where you download the game, please follow the steps below)

“PC Windows Version

If possible, try to load your save on a different device. (A different PC or Xbox)

— Power Cycle your Device

Fully close the game. (more info on how to do this here).
Restart your device (On PC find the power button in the UI then select Restart.)
Ensure your PC’s internet connection is functioning correctly.
Start the game.
After pressing A or ENTER on the welcome screen, wait for the sync to complete. This could take a long time, but it is essential to be patient.
Please try to manually update the game and any DLC using the Microsoft Store.
Perform a UWP Reset Application
Windows>Settings>Applications>title>Advanced Options>Reset.

— Perform a Windows Store reset
Press the Win+R keys to open the Run dialog.
Type WSReset.exe, and click/tap on OK.
The WSReset tool resets the Windows Store without changing account settings or deleting installed apps.
A command prompt will now open without any message. After about 30 seconds, the command prompt will automatically close, and the Microsoft Store app will open.

— Use a local administrator account
This works as a secondary admin account, and you won't need to reinstall the game to launch it: https://support.microsoft.com/en-us...-windows-20de74e0-ac7f-3502-a866-32915af2a34d

Try using the local administrator account to start the game
Once you create the local admin account, please switch to it, the Xbox app, and try to launch your game.

Delete the local save file on your PC (Windows Store Only)
Forza Horizon 4, if you know your way around your PC, you can try deleting the \AppData\Local\Packages\Microsoft.SunriseBaseGame_8wekyb3d8bbwe\SystemAppData\wgs folder on your local hard drive.
Forza Horizon 5, you can try deleting the \AppData\Local\Packages\Microsoft.624F8B84B80_8wekyb3d8bbwe\SystemAppData\wgs folder on your local hard drive. After doing so, please reboot the computer and then restart the game. You should then be able to sync and play again.

PC Steam Version

Power Cycle your Device
Fully close the game. (more info on how to do this here).
Restart your device (On PC, find the power button in the UI, then select Restart.)
Ensure your PC’s internet connection is functioning correctly.
Start the game.
After pressing A or ENTER on the welcome screen, wait for the sync to complete. This could take a long time, but it is essential to be patient.

— Open as Administrator
Before launching the game, please open Steam as Administrator (Right-click on the Steam shortcut and select Run as administrator).

— Verify Steam Cloud is enabled
Check if Steam cloud is enabled (Steam > Settings > Cloud), launch the game again through the Steam launcher and test if it works
Please try to manually update the game
Select Library and verify there are no pending updates
Find the game on your game list and check if there are any updates
Reset your copy of Forza on Steam
Right click Forza from your games list
Select Properties from the context menu
From the Properties menu, select Local Files
Click 'Verify Integrity of Local Game Files…'

— Use a local administrator account
This works as a secondary admin account, and you won't need to reinstall the game to launch it: Create a local user or administrator account on Windows — Microsoft Support
Try using the local administrator account to start the game
Once you create the local admin account, please switch to it, sign into Steam and the Xbox app, and try to launch your game.

Xbox

— If possible, try to load your save on a different device. (A different PC or Xbox)
— Make sure the console has the most up-to-date OS version installed.
— Please try manually updating the game and any DLC using the Store/Games & Apps.

— Remove the Game from Quick Resume
Fully close the game
Navigate to the Xbox Dashboard
Press Xbox Button on controller to open the guide
Select My Games & Apps
Select More Options
Select Remove from Quick Resume
Launch the game

— Power cycle your device
Fully close the game. (more info on how to do this here).
Restart your device
On Xbox, you can hold down the Xbox button then select Restart Console
Ensure your Xbox’s internet connection is functioning correctly.
Start the game.
After pressing A or ENTER on the welcome screen, wait for the sync to complete. This could take a long time, but it is essential to be patient.
Try pressing and holding the power button on your console until it turns off, unplug it from the power supply for 10 minutes, plug it back in and see if it continues.

— Resync your save to the cloud
Go to Manage Game > Saved Data > your profile > Delete from console.
Do not select Delete from Everywhere, as this will delete ALL of your data.
Relaunch the game and let it sync to the cloud.
Reset your console by going to the system's settings, console info, reset console and choosing the option “Reset and keep my games & apps”.

— Uninstall, then reinstall the game and any DLC.
Uninstall the game. After the game is uninstalled, uninstall a couple different games/apps or install some games/apps so that when you reinstall the game, it's installed to a different part of the HDD.”

Reference link: https://support.forzamotorsport.net/hc/articles/360005306553-I-ve-lost-all-my-progress-what-do-I-do-

However, if the progress is not recovered after that, Forza support is able to assist you with this, but as they mentioned in the article above:

“We will not be able to return any lost progress or return your old save. We will produce a 1:1 match to your inventory for Forza Horizon players.

Unfortunately, we will NOT be able to return any Forzathon Points, Skill Points, Level, Experience, Tokens, or Progress”.

In case you want to proceed with your restore request, it is necessary for you to perform some of the steps they indicate in this same article and then click on the “Lost Saved Data Ticket” link.

Regards,

Arturo.