Forza Horizon 5 Failing To Install (Error: 0x80073CF9)

Have you tried all of those procedures? One by one?

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey Bergerbait, how are you today? Hope you're well.

For a couple of days now, Horizon 5 is exhibiting a few error's and problems, Microsoft acknowledge them here:

https://answers.microsoft.com/en-us/xbox/forum/...

And also Forza team:

https://support.forzamotorsport.net/hc/en-us/ar...

Before reporting to Forza team:

https://support.forzamotorsport.net/hc/en-us/re...

Try this:

Log out of your account on the app, reinstall it, restart your PC, and then log back in and try again.

If this doesn't work:

First, make sure your windows and all its services are up to date:

Open Settings, click Update and Security and then Windows Update;

Click Check for Updates;

Click the Download and Install Now option, if available;

Also, check the Microsoft Store for any updates on the Xbox apps and its services.

______________________________________________________________

Then try this:

Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

After that, click repair and then restore, open the app and try again.

Then do the same for the Xbox app:

Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

After that, click repair and then restore, open the app and try again.

______________________________________________________________

If it still doesn't work you're going to uninstall the games services using a powershell command, then you're going to open the gamepass app, it will ask you to download and install the game services again :

In the windows search bar type Powershell > Right click and select open as administrator > Type the command: "get-appxpackage Microsoft.GamingServices | remove-Appxpackage –allusers" > Wait for the process to finish and then restart the PC, then open your Xbox gamepass app, it will ask you to install the gaming services again, install it and try again.

______________________________________________________________

If neither of those procedures works, try to restore your PC's OS via the ISO image tool, using that tool you will be able to maintain your installed games and files.

If you're using Windows 10:

https://www.microsoft.com/en-us/software-downlo...

If you're using Windows 11:

https://www.microsoft.com/en-us/software-downlo...

That's odd. In that case Burgerbait, I do advise you to report it to the forza team, on that link I sent you above.

Hello. I am not the original poster, however I have the exact same problem:

https://answers.microsoft.com/en-us...-horizon/0887b2e3-58ff-4434-8459-c0eff5d61b54

In my case, I can download other games perfectly fine. This only happens with Forza Horizon 5. Can you confirm that the problem is not on my end, so I can move on?

I have reinstalled the xbox game pass app.

It is still showing Forza Horizon 5 as uninstalled.

When attempting to install, it shows 110gb of storage space free (I know that this should be closer to 220-230gb)- suggesting that the failed install from last night is still hogging drive space.

If I try to install Forza Horizon 5 again, it lingers on "preparing install" before failing without any error messages

It seems like there is some corrupt data somewhere that I need to clear both to free up space and allow me to reinstall the game.