Forza Horizon 5 downloading issues (PC)

Hi YennZo,

Thank you for posting Xbox Community Forum. We hope that you are doing well.

We appreciate for your time and effort and understand the inconvenience caused. Let us check on this together and sort this out to assist you

Normally this issue comes up with network or PC specs compatibility with the games. We know that you have research a lot online, but we can start by providing you some articles for troubleshooting and some items to consider on Steam Forza 5.

Kindly visit the links below.

• Forza Horizon 5 PC Specs – Forza Support (forzamotorsport.net)
  
• Forza Horizon 5 – Forza Support (forzamotorsport.net)
  
• Latest Forza Horizon/Forza Horizon 5 topics - Official Forza Community Forums
  
• Forza Horizon (@ForzaHorizon) / Twitter
  

We hope it worked for you. If not, please reply back to this forum to let us know.

We will be glad to follow up and help you.



Sincerely,



Xbox Forum Moderator

Microsoft Community

I found the fix...

When u open forza horizon 5 standard edition page scroll down where you see forza horizon 5 game and download that...

The download will start

I've got Forza pre-ordered, downloaded and ready to go......question is will the current issues with Forza 5 carry over to Horizon and make the game unplayable

Thanks lot...i just follow powershell command and then i uninstall xbox app and reinstall.. now its working...

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey shijuce, how are you today? Hope you're well.

For a couple of days now, Horizon 5 is exhibiting a few error's and problems, Microsoft acknowledge them here:

https://answers.microsoft.com/en-us/xbox/forum/...

And also Forza team:

https://support.forzamotorsport.net/hc/en-us/ar...

Before reporting to Forza team:

https://support.forzamotorsport.net/hc/en-us/re...

Try this:

Log out of your account on the app, reinstall it, restart your PC, and then log back in and try again.

If this doesn't work:

First, make sure your windows and all its services are up to date:

Open Settings, click Update and Security and then Windows Update;

Click Check for Updates;

Click the Download and Install Now option, if available;

Also, check the Microsoft Store for any updates on the Xbox apps and its services.

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Then try this:

Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

After that, click repair and then restore, open the app and try again.

Then do the same for the Xbox app:

Go to windows settings > apps > search for Xbox app > click on it and select advanced options.

After that, click repair and then restore, open the app and try again.

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If it still doesn't work you're going to uninstall the games services using a powershell command, then you're going to open the gamepass app, it will ask you to download and install the game services again :

In the windows search bar type Powershell > Right click and select open as administrator > Type the command: "get-appxpackage Microsoft.GamingServices | remove-Appxpackage –allusers" > Wait for the process to finish and then restart the PC, then open your Xbox gamepass app, it will ask you to install the gaming services again, install it and try again.

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If neither of those procedures works, try to restore your PC's OS via the ISO image tool, using that tool you will be able to maintain your installed games and files.

If you're using Windows 10:

https://www.microsoft.com/en-us/software-downlo...

If you're using Windows 11:

https://www.microsoft.com/en-us/software-downlo...