Forza Horizon 5 Download Error 0x87e00017

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

For some days now, Forza 5 has been having a lot of issues. Microsoft has acknowledged the issue here:

https://answers.microsoft.com/en-us/xbox/forum/...

The Forza team has as well, here

https://support.forzamotorsport.net/hc/en-us/ar...

You can report this to the Forza team as well here

https://support.forzamotorsport.net/hc/en-us/re...

However, let's try some basic troubleshooting.

- First try to install the game from the Microsoft store instead

- If that doesn't help, check if your Windows version and all your drivers are upto date. Also check for security updates as well.

- Also check if your system meets the minimum/recommended requirements for the install here https://www.systemrequirementslab.com/cyri/requ...

- If all the above checks out, First try to re-register the Microsoft Store

- Press Windows + X keys together and click on Windows PowerShell (Admin).

- Now type in the command and hit Enter: Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml”}

- Restart the PC.

If that fails, try to disable Proxy Server:

First check if proxy server is enabled;

- Press Windows logo key + I, to open Settings.

- Click on Network & Internet and select Proxy from the left pane.

- Under Automatic proxy setup, toggle the switch to On for Automatically detect settings.

- Now, under Manual proxy setup, toggle the switch to Off for Use a proxy server

Disclaimer: I attached a non-Microsoft link to the post but I believe it's safe for you. You might encounter third party ads and that's about it.

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey HumbertoRafael1, how are you today? Hope you're well.

For a couple of days now, Horizon 5 is exhibiting a few error's and problems, Microsoft acknowledge them here:

https://answers.microsoft.com/en-us/xbox/forum/...

And also Forza team:

https://support.forzamotorsport.net/hc/en-us/ar...

Before reporting to Forza team:

https://support.forzamotorsport.net/hc/en-us/re...

Try this:

Log out of your account on the app, reinstall it, restart your PC, and then log back in and try again.

If this doesn't work:

First, make sure your windows and all its services are up to date:

Open Settings, click Update and Security and then Windows Update;

Click Check for Updates;

Click the Download and Install Now option, if available;

Also, check the Microsoft Store for any updates on the Xbox apps and its services.

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Then try this:

Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

After that, click repair and then restore, open the app and try again.

Then do the same for the Xbox app:

Go to windows settings > apps > search for Xbox app > click on it and select advanced options.

After that, click repair and then restore, open the app and try again.

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If it still doesn't work you're going to uninstall the games services using a powershell command, then you're going to open the gamepass app, it will ask you to download and install the game services again :

In the windows search bar type Powershell > Right click and select open as administrator > Type the command: "get-appxpackage Microsoft.GamingServices | remove-Appxpackage –allusers" > Wait for the process to finish and then restart the PC, then open your Xbox gamepass app, it will ask you to install the gaming services again, install it and try again.

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If neither of those procedures works, try to restore your PC's OS via the ISO image tool, using that tool you will be able to maintain your installed games and files.

If you're using Windows 10:

https://www.microsoft.com/en-us/software-downlo...

If you're using Windows 11:

https://www.microsoft.com/en-us/software-downlo...

no, it only happens with forza horizon 5 and i don't get any error code, it just cancels the download by itself

I reinstalled Forza Horizon 4 without any problems.Only Forza Horizon 5 will have an error.

I found the fix...

When u open forza horizon 5 standard edition page scroll down where you see forza horizon 5 game and download that...

The download will start