Forza horizon 5 doesn't pre install on xbox pc app!

Forza Horizon 5 will not install on PC. Error code. Microsoft store doesn't work either. Xbox app, doesn't work. Tried all options given from "fix here" nothing works.

If it's a Play Anywhere title like, for example, Forza Horizon 5, then it doesn't matter which platform you pre-order it from as the same purchase can be downloaded on either.

If it's not, then you'd need to cancel the Xbox version pre-order and then pre-order the PC version

Hi DebojitDas1, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

Kindly try to pre-install the game on the Microsoft Store App itself.

Also, make sure that your PC is up to date.

Settings > Updates & Security > Check for updates.

Hello, My name is David. I am an independent advisor, happy to help you today.

If you can't find or install the DLC expansions for Forza Horizon 5 on your PC, here are some troubleshooting steps you can try:

Check account and platform compatibility first: Make sure you're using the same Microsoft account on both your Xbox and PC. Also, confirm that the DLC expansions you purchased are compatible with the PC version of Forza Horizon 5. Some DLC may be exclusive to the Xbox console and not available for PC.

Then verify ownership and installation: On your PC, open the Microsoft Store app and navigate to the Forza Horizon 5 page. Check if the DLC expansions you own are listed as purchased or available for installation. If they appear as your own, try clicking the "Install" button to start the installation process.

We can also try checking for updates: make sure Forza Horizon 5 and the Microsoft Store app on your PC are up to date. Sometimes updates can resolve compatibility issues and allow DLC to be installed. Launch the Microsoft Store app, click the three dots in the top right corner, and select "Downloads and Updates" to check for available updates.

If the above has not worked, reinstall the game: If the DLC expansions still do not appear for installation, try uninstalling and reinstalling Forza Horizon 5 on your PC. This can update the game data and allow the DLC to be recognized and installed correctly.

I hope this helps.

Best regards.

Hello Selim,

Thank you for posting in Microsoft Community.



We understand that you're experiencing issues with Forza Horizon 5 on Xbox Game Pass for PC. The error code "0x12c" usually indicates a problem with the game's installation or a conflict with your system's configuration. Here are some steps you can try to resolve the issue:



1. Make sure your PC meets the minimum system requirements for Forza Horizon 5. You can find the requirements here: Forza Horizon 5 PC Specs – Forza Support (forzamotorsport.net).



2. Try resetting the Xbox app on your PC. To do this, please follow the steps here: Repair apps and programs in Windows - Microsoft Support.



3. If resetting the Xbox app doesn't work, try reinstalling the game.



4. If none of the above steps work, please provide us details about your concern:

• Is the issue happening to other games?
  
• Is Forza Horizon 5 installed from Xbox app?
  
• How about the games installed from Xbox app and Microsoft Store? Did error code appear too?
  
• Can we ask for a screenshot of the issue? Please conceal your personal information like gamertag.
  

I hope this helps! Let me know if you have any other questions or concerns.



Sincerely,



Microsoft Community Moderator