Forza Horizon 5 Crashing

Discus and support Forza Horizon 5 Crashing in XBoX Games and Apps to solve the problem; Hello Support, I have recently installed Forza Horizon 5 via the Xbox Game Pass on PC, However I am unable to play the game. My first issue came about... Discussion in 'XBoX Games and Apps' started by Zak Scrivens, Aug 6, 2022.

  1. Zak Scrivens
    Zak Scrivens Guest

    Forza Horizon 5 Crashing


    Hello Support,

    I have recently installed Forza Horizon 5 via the Xbox Game Pass on PC, However I am unable to play the game. My first issue came about with a sudden crash during the game loading screen which threw up a "The memory could not be written" error with the following error code - 0x00007ff60217cc9c

    I followed trouble shooting guidance found by other game users as well as my own technical knowledge for this issue. Nothing I have tried so far has worked so here is the general list of things I have tried so far.

    First of all I tried running these commands as sys admin:

    chkdsk /r
    chkdsk /f
    sfc /scannow
    DISM.exe /Online /Cleanup-image /Checkhealth
    DISM.exe /Online /Cleanup-image /Restorehealth

    I tried disabling third party services as well as applications such as anti virus and peripheral device software. But no luck. I did a windows memory diagnostic as well as a MEMTEST86 test but there were no memory issues found. I ensured windows and all graphics and mother drivers were up to date as well as disabling any overlays through Nvidia and the Xbox game bar for PC but no luck. I even reverted back from Windows 11 to 10 to hopefully get it working but no joy as well as reinstalling the game multiple times.

    I am at a bit of a loose end now but here is the event viewer log for the specific error:

    ForzaHorizon5.exe

    0.0.0.0

    62d9bd6b

    ForzaHorizon5.exe

    0.0.0.0

    62d9bd6b

    c0000005

    00000000008dcc9c

    648

    01d8a8f863530a4b

    C:\Program Files\WindowsApps\Microsoft.624F8B84B80_3.488.996.0_x64__8wekyb3d8bbwe\ForzaHorizon5.exe

    C:\Program Files\WindowsApps\Microsoft.624F8B84B80_3.488.996.0_x64__8wekyb3d8bbwe\ForzaHorizon5.exe

    6debdde1-249f-4b31-828e-2c9dd25f8a5d

    Microsoft.624F8B84B80_3.488.996.0_x64__8wekyb3d8bbwe

    Forzahorizon5

    Any help would be greatly appreciated.

    :)
     
    Zak Scrivens, Aug 6, 2022
    #1
  2. Mysteryunknown Win User

    Forza Horizon 5 crashes after leaving a building or story mission?

    Try running Forza Horizon 5 as an administrator. It fixed my random crashes.
  3. TXTIM Win User

    Windows 11 and Forza Horizon

    It doesn't run for me either. Windows 11 + Forza Horizon 4 or 5 = Crash and Burn
  4. XBF - Hayabusa Win User

    Game pass not saving progress...

    Hello,

    Sorry to hear you are experiencing issues with Forza Horizon 5 crashing and losing your progress. That is definitely frustrating. Was this on PC or an Xbox console?

    You can check the Forza Horizon support article which offers steps you can take, including submitting a ticket. I've lost all my progress, what do I do? – Forza Support (forzamotorsport.net)

    Additional Support articles:

    My Game is Not Launching or is Crashing on PC – Forza Support (forzamotorsport.net)

    Forza Horizon 5 – Forza Support (forzamotorsport.net)

    Games & apps | Xbox Support

    For Forza Motorsport and Forza Horizon forums and community support, visit:

    Forza Motorsport forums
  5. BucflGaming Win User

    Why does Forza Horizon 5 not launch?

    Hello,

    I must have pressed something last time, as something happened this time. But Forza Horizon 5 still crashes on launch
  6. Andrew Gutierrez1 Win User

    Why is my snow runner keep crashing

    I’m experiencing crashing with Snowrunner, Forza Horizon 5 and High on life. I’ve only gotten to play roughly 10 minutes then it crashes oftentimes completely shutting down my console. It’s gotten frustrating.
Thema:

Forza Horizon 5 Crashing

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